Supervisor, Food Services - UPMC Washington

Food Supervisor

Join the Nutritional Services team at UPMC Washington as a Food Supervisor! In this leadership role, you will coordinate daily food service operations, support staff performance, and help ensure patients and customers receive safe, high-quality meals and outstanding service. If you thrive in a fast-paced environment and enjoy leading teams, we encourage you to apply.

Responsibilities:

• Conduct the orientation, training and coaching of new team members.
• Ensure routine competency checks are completed for all associates with appropriate follow-through.
• Contribute to the relevant and timely performance feedback to associates through the performance review process.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
• Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
• Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

Preferred Experience: Union management experience is a plus and prefer a candidate with a cooking background.

Schedule: Rotating days of the week, including weekends and holidays. Primarily afternoon shift, but on-call is required as well. Travel to UPMC Greene will be needed.

• HS Diploma/GED required.
• 3 years relevant experience required and 1 year relevant leadership experience required
• Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
• ANAB - National Accreditation Board OR Servsafe Certified
• UPMC is an Equal Opportunity Employer/Disability/Veteran