Front Desk Representative

Front Desk Representative (Bilingual Preferred – Spanish Speaking)

Bright Smiles Community Clinic & Dental

Benefits & Perks

Competitive Pay: $17–$20 per hour

Flexible Scheduling Options

Supportive, Mission-Driven Work Environment

Strong Work-Life Balance

Ongoing Training and Growth Opportunities

Opportunity to Serve Underserved Communities

Bilingual (Spanish-speaking) candidates strongly encouraged to apply

About Us

Bright Smiles Community Clinic & Dental is a nonprofit dental clinic dedicated to expanding access to quality oral healthcare for underserved communities. We proudly serve patients with Medicaid, Medicare, and those without insurance, ensuring compassionate, culturally responsive care for all.

Job Summary

We are seeking a friendly, organized, and service-driven Front Desk Representative to join our team. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for our diverse patient population.

This position is ideal for someone who is passionate about community health, enjoys helping others, and thrives in a fast-paced clinical setting.

Responsibilities

Greet patients warmly and provide a welcoming, respectful experience for all individuals

Answer phone calls, respond to inquiries, and schedule appointments (including emergencies and walk-ins)

Assist patients with intake forms, consent documents, and insurance verification (Medicaid/Medicare/uninsured)

Maintain a clean, organized, and professional front desk environment

Support patients throughout their visit, ensuring clear communication and comfort

Coordinate with clinical staff to ensure smooth daily operations

Perform general administrative and clerical duties as needed

Qualifications

Minimum of 2 years of front desk, receptionist, or customer service experience preferred

Bilingual (Spanish-speaking) strongly preferred; additional languages are a plus

Excellent communication and interpersonal skills with a commitment to compassionate care

Strong organizational skills and ability to multitask in a fast-paced environment

Comfortable using computers, scheduling systems, and electronic records

Positive attitude, reliability, and strong work ethic

Passion for serving diverse and underserved populations