IT Systems Support Analyst
ShiftCode Analytics
Interview: Virtual
Visa: USC and GC
Onsite: St. Petersburg, FL ( Local ) JD:
Job Duties & Responsibilities:
Required Skills & Experience:
Visa: USC and GC
Onsite: St. Petersburg, FL ( Local ) JD:
Job Duties & Responsibilities:
- Provide first-level technical support for hardware, software, network, and application issues.
- Troubleshoot and resolve incidents in compliance with defined SLAs; escalate complex issues as appropriate.
- Install, configure, and maintain IT equipment including desktops, laptops, printers, and peripherals.
- Use ITSM tools (e.g., ServiceNow) to manage incidents, service requests, and maintain accurate ticket documentation.
- Support IT procurement and vendor coordination (e.g., cable installation, copier support, e-waste disposal).
- Deliver general site support, including 1st-level assistance for network, server, and telecom issues.
- Replace and rebuild hardware components as necessary.
- Assist with the deployment, testing, and rollout of new systems and updates.
- Communicate technical solutions clearly to end users and stakeholders.
- Maintain IT inventory and support compliance with Standard Operating Procedures (SOPs).
- Provide site-specific updates and status reports regularly.
- Be available for on-call support during off-hours and emergencies.
- Perform other related duties as assigned.
Required Skills & Experience:
- 4+ years of direct technical support experience
- Familiarity with ITIL processes and service delivery frameworks
- Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and basic network systems
- Experience with ITSM tools such as ServiceNow
- Strong verbal and written communication skills
- Ability to interpret and follow technical instructions in various formats
- CompTIA A+, Network+, MCP, or MCSE certifications preferred
- Experience in a pharmaceutical manufacturing or laboratory environment is a plus
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the IT Systems Support Analyst in Saint Petersburg, FL vacancy
$80.4k - $266.3k
...helping clients reimagining their business and IT, combining AI-native, cloud native and... ...Portfolio Rationalization. Supporting new and existing engagements by: Architecting... ...experience in engineering and modernizing IT systems using Agentic AI Compensation at...SuggestedFull timeWork experience placementLive inWork at officeLocal area- ...or in the future.About the Role:We need a Lead Technical Data Analyst who can own the requirements and data-mapping side of our AWS data... ...rules with engineering and make sure they are testable.Support dimensional modeling decisions—facts, dimensions, SCD Type 1/2,...SuggestedWork at office3 days per week
- ...opportunity for a full-time Data & I.T. System Analyst to oversee all CFBHN / Florida behavioral... ...into clear, actionable insights that support operational excellence and organizational... ...submission issues, coordinating across IT, SAS, Finance, and program teams as needed...SuggestedFull time
- ...America is seeking a motivated and service-oriented IT Help Desk Technician to provide technical support for employees in a defense and U.S. Government... ...Active Directory / Microsoft Entra ID, and related systems. Assist with password resets, MFA setup, group memberships...SuggestedFull time
$30 - $34 per hour
...Description Will be doing End User Support for all end users. ServiceNow / GoToAssist / Proprietary... ...and the policy will be enforced by IT leadership. local candidates only. Day to... ...-site support. Monitors the call tracking system for new Incidents and Requests in addition...SuggestedFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote work- ...Jabil is seeking a dedicated IT support professional to provide end-user technical assistance for PC, server, hardware and software applications... ...collaborate with IT and operations teams to maintain stable systems, assist with network hardware and MES/SAP RF scanner tools,...
$28.85 - $31.25 per hour
...Tier 3 It Support TechnicianLocation: St. Petersburg, FL – Full-Time, on-site Hourly Range: $28.85 – $31.25/hourRCG is a fast-growing federal... ...and software issues; conduct root cause analysis.Perform system imaging, endpoint patching, and mobile device troubleshooting.Develop...Hourly payFull timeWork at officeLocal area- ...Jabil Technical Support PositionAt Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive... ...(equipment maintenance, backups, daily checklists).Systems Administration (account maintenance, backups/restores, server maintenance...Work at officeLocal areaWorldwideShift work
- ...technology with live customer support to create seamless experiences... ...seeking an Application Support Analyst to strengthen the support... ...Marketing, and others—and the systems they rely on. This role exists... ...associate or bachelor's degree in IT, information systems, analytics...Remote work
- ...Description: Provides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses... ...and occasional on-site support. • Monitors the call tracking system for new Incidents and Requests in addition to troubleshooting and...Work at officeRemote work
$10k
...mentoring, and tight-knit teamwork. We help support our firm's diverse businesses, and we are... ...the architecture of applications and systems (especially cloud-based data and integration... ...our Great Place to Work Certification. It's the people that make the Fisher purpose...Work at officeWork from home$112.9k - $302.4k
...& AI capabilities in the marketplace and support business development efforts. Build and... ... Bonus points if you have A system engineering or developer background with... ...competitors, start-ups, clients, academia and analysts—to learn, respectfully challenge our assumptions...Full timeWork experience placementLive inWork at officeLocal area- ...found in projects of all sizes worldwide, and we are proud to support them by providing the industry’s best customer service. Our... ...Answer incoming calls from customers and help troubleshoot complex systems. This represents a majority of daily tasks. You will interact...Hourly payFull timeWorldwideMonday to FridayShift workDay shiftAfternoon shift
- ...Position : Resident Technology Support Analyst Reports to: Manager of Resident Support Do you enjoy working or spending time with the... ...hope you will consider working with a great team who provides IT support for people over the age of 55! The Resident Technology...Full timeLive inWork from home
$18.38 - $20 per hour
...5 Agency: Department of Health Working Title: OPS HEALTH SUPPORT TECHNICIAN - 64952527 1 1 Pay Plan: Temp Position Number:... ...promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of...Hourly payTemporary workWork at office- ...Specialist at Ardoor HQ, you will be the first line of support for staff across the organization. You will handle incoming IT requests, resolve day-to-day technical issues,... ...IT support via phone, email, or ticketing system. · Provide technical assistance for hardware,...Work experience placementWork at office
- ...is responsible for first-line technical support across Jun Cyber’s managed services and compliance... ...) ~ Track recurring issues and flag systemic problems 2. Endpoint & Infrastructure... ...MSP experience strongly preferred ~ IT documentation discipline...Part timeImmediate start
- Help Desk Support Technician Job Description Bankers Financial Corporation is a holding company that started in St. Petersburg, FL, in... ...resources Assist with updating asset management and inventory systems Manages workload effectively to deliver quality results that meet...Full timeWork at officeRemote workWork from home
- ...primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern’s primary duties will include... ...toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional...Part timeInternshipWork at office
- ...of 8 years' experience directly driving IT transformation & strategy planning. Preferably... ...least three ServiceNow certifications- System Admin, Application Developer and ITSM... ...skillsFamiliarity with SaaS deployments and its supporting architectureA degree or equivalent,...Work experience placementWork at officeLocal area
- Hiring Immediately! INTEGRO has immediate opportunities! JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character , take pride in their work , and want to build...Full timePart timeImmediate startFlexible hoursShift workWeekend work
$121.2k - $218.2k
...responsible for determining the direction for the IT architecture, standards, design and... ...approaches for the company’s application systems, infrastructure and/or network-based... ...and provide process improvements. Provide support and guidance to development teams on complex...Temporary workPart timeWork at officeLocal area- ...Accenture Sourcing & Procurement is growing and seeking to enhance our IT Center of Excellence with someone who fits our strong and... ...have a dedicated focus on Accenture’s IT Center of Excellence to support all aspects of client-facing IT sourcing and cost optimization...For contractorsWork experience placementLive inWork at officeLocal area
$94.4k - $293.8k
...without a second pass. Own quality across everything the team produces. Coherence, rigor, and client-readiness are the standard. Support business development; contributing to proposals, shaping the point of view on new opportunities, and helping grow existing client...Full timeLive inWork at officeLocal areaShift work$155k - $175k
...and build scalable tools, automations, and systems to improve operations and decision-making... ...teams to embed solutions into workflows Support change management and adoption of new... ...Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000...Worldwide- ...determining the direction for the IT architecture, standards,... ...for the company’s application systems, infrastructure and/or network... ...processes & methods necessary to support delivery/deployment Define... ...Data Governance Foundation Sr Analyst - C12 (Hybrid) Data Governance...Full time
- A leading digital services company is seeking detail-oriented Online Data Analysts to enhance digital maps. This freelance, part-time role allows work from home and requires proficiency in Spanish and English. Key responsibilities include verifying data accuracy and conducting...Part timeFreelanceWork from home
- ...comfort of your own home. A Day in the Life of an Online Data Analyst In this role, you will be working on a project aimed at... ...models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest...Part timeFreelanceLocal areaWorldwide
- ...programmers, Java full stack developers, Python/Java developers, data analysts/data scientists, machine learning engineers for full time... ..., Computer Engineering, Electrical Engineering, Information Systems, ITHighly motivated, self-learner, and technically inquisitiveExperience...Full timeH1b
- ...organization, Field Operations & Development, Office of Information Technology (OIT) serving as an Senior IT Specialist responsible for the full range of duties associated with one or more IT specialty areas required to support: FIELD DEVELOPMENT and COTS INTERFACE....Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Systems Support Analyst. Be the first to apply!
Related searches
- systems support technician Saint Petersburg, FL
- technical support specialist Saint Petersburg, FL
- help desk assistant Saint Petersburg, FL
- mri tech aide Saint Petersburg, FL
- desktop support analyst Saint Petersburg, FL
- tech assistant Saint Petersburg, FL
- technical assistant Saint Petersburg, FL
- tech aide Saint Petersburg, FL
- help desk administrator Saint Petersburg, FL
- technical support assistant Saint Petersburg, FL


