Front Desk Clerk

Job Description

Job Description

We are seeking an experienced, highly organized, and personable Front Desk Coordinator to join our fast-paced private medical practice specializing in anti-aging, wellness, and personalized patient care.

The ideal candidate is confident, professional, dependable, and able to manage multiple priorities while providing an exceptional patient experience. This is a high-touch environment where attention to detail, discretion, flexibility, and strong communication skills are essential.

Responsibilities

• Greet patients warmly and provide a professional, welcoming experience from check-in through check-out
• Manage a busy front desk, including scheduling, confirmations, phone calls, emails, and patient inquiries
• Coordinate appointments and maintain an organized and efficient daily schedule
• Collect payments, process transactions, and assist with insurance or billing-related questions as needed
• Maintain accurate and confidential patient information in accordance with HIPAA requirements
• Communicate professionally with patients, providers, and staff
• Assist with administrative and operational tasks to keep the practice running smoothly
• Maintain a polished, organized, and welcoming front office environment
• Handle multiple tasks and shifting priorities calmly and efficiently
• Support the team wherever needed and contribute to a positive, collaborative workplace

Qualifications

• Previous medical front desk or private practice experience required
• Experience in a medical, wellness, aesthetics, or similar high-touch healthcare setting is preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced environment
• Reliable, punctual, flexible, and willing to take initiative
• Able to multitask while maintaining accuracy and professionalism
• Strong computer and scheduling skills
• Professional appearance and positive, confident demeanor
• Ability to handle sensitive and confidential information with discretion
• Must be a strong team player with a “no task is too small” attitude

The Ideal Candidate

We are looking for someone who is experienced, dependable, energetic, flexible, and strong under pressure. You should enjoy working with people, take pride in creating an exceptional patient experience, and be someone the team can truly rely on.

If you thrive in a fast-moving environment, have a strong work ethic, and are passionate about health, wellness, and helping patients feel their best, we would love to hear from you.