HR Business Partner

Job ID: 10382440 | Amazon.com Services LLC Overview In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence. You will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. You will be expected to work onsite at an Amazon facility. Key Responsibilities Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high‑judgment decisions that align with policy intent while minimizing risk, and establishing mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations. Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level, turning insights into practical initiatives that drive measurable improvements in employee experience and business performance. Execute and monitor employee engagement strategies and recognition programs, maintaining meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements. Coach business leaders on effective people‑management practices, including performance feedback, team development, and complex employee‑relations matters, supporting leaders in building inclusive, high‑performing teams. Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions, championing initiatives that create an inclusive environment where all employees can thrive. Drive adoption of HR technology solutions, AI, and self‑service tools, ensuring effective utilization while maintaining a focus on high‑touch service delivery in critical moments, and identifying opportunities to enhance user experience and process efficiency. Day in the Life Your day will be a dynamic blend of strategic thinking and data‑driven decision‑making. You’ll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance the workplace experience and deliver measurable results. About the Team Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast‑paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items daily. NACF PXT is a talent cultivator where Amazonians gain depth of experience and expertise nurtured to grow, flourish, and thrive in other business lines across Amazon. Basic Qualifications Experience supporting or leading employee‑focused processes including onboarding, benefits, investigations, training or talent management. Bachelor’s degree. 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing). Preferred Qualifications Master’s degree, or MBA. Experience supporting operational environments (manufacturing, distribution, or similar). Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end‑user experience. Demonstrated ability to build effective partnerships with business leaders. Experience handling employee‑relations matters and conducting workplace investigations. Strong coaching and influencing skills with ability to guide leaders through complex situations. Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation, please visit for more information. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, NC, Charlotte – 67,600.00–118,400.00 USD annually #J-18808-Ljbffr