Front Desk Concierge Services (Morris County, NJ)
Ran-r Group Llc
Job Description
Job Description
We are seeking dedicated, professional, and customer-focused Front Desk Concierge to join our team in Morris Plains, NJ. As the first point of contact, you will deliver exceptional customer service while maintaining property awareness and ensuring a secure, welcoming environment.
This role is perfect for energetic individuals passionate about hospitality, guest relations, and customer service. We are actively hiring for Full-Time, Part-Time, and On-Call positions with immediate availability.
Open Schedules
- Full-Time (40 hrs/week):
- Wednesday: 7:00 AM - 3:00 PMThursday - Sunday: 3:00 PM - 11:00 PM
- Part-Time (24 hrs/week):
- Friday, Sunday, Monday: 3:00 PM - 11:00 PM
- On-Call / Floater Coverage:
- Flexible availability across 1st (7am-3pm), 2nd (3pm-11pm), or 3rd (11pm-7am) shifts, Monday through Sunday.
Duties & Responsibilities
- Greet residents, guests, and visitors warmly, providing assistance with check-in processes and general inquiries.
- Respond promptly to guest inquiries or complaints, utilizing conflict management skills to resolve issues professionally.
- Maintain a secure environment by monitoring property entrances and enforcing site access policies.
- Operate a company golf cart to navigate and monitor property grounds as needed.
- Provide basic incident reporting and first aid assistance when required.
- Deliver professional, friendly, and solution-oriented service to ensure a positive experience for all visitors.
Qualifications
- Driver's License: Valid Driver’s License required.
- Golf Cart: Ability to operate a golf cart on site required.
- Language: Fluent in English with strong verbal and written communication skills required.
- Experience: Previous experience in a front desk, customer service, concierge, hospitality, or security role preferred (not required, we will train the right candidates).
- Skills: Strong problem-solving skills, personable demeanor, and the ability to remain calm and composed under pressure.
- Location: Reliable transportation to Morris Plains, NJ (living near the location is a plus).
Dress Code / Uniform Requirements
(Until company uniforms are issued)
- Top: Neutral-colored button-up shirt or polo (Black or White).
- Pants: Dark-colored dress pants or slacks.
- Footwear: Professional, neutral-colored dress shoes.
Perks:
- Weekly Direct Deposit
- Holiday Time-and-a-Half Pay
- Opportunities for additional coverage hours and shift growth.
-Part-Time (24 hrs): Fri, Sun, Mon (3 PM-11 PM)
-On-Call / Floater Flexible emergency shifts (Day, Night, or Overnight)
Vacancy posted 25 days ago
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