Analyst, Business Process Improvement
Mastercard
Analyst, Business Process Improvement
Job Description
The Analyst, Business Process Improvement (Level 8) supports the effective operation of a large, multi stakeholder organisation by contributing to structured processes, team coordination, and clear communication.
This role combines business process support and management coordination, working closely with senior leaders and key team members across a team of 150+ people.
The position is suited to an individual who is highly organised, detail oriented, and motivated to develop skills in business operations and continuous improvement within an established operating environment.
Business Process & Communication Support
• Support operational processes that enable effective coordination across a team of 150+ employees
• Analyse, document, and help communicate process changes and improvements
• Maintain initiative trackers, dashboards, and status updates with a focus on efficiency and automation
• Assist with preparation of reports, presentations, and written updates
• Capture discussion points, actions, and inputs from meetings, workshops, and working sessions
• Support KPI tracking and basic performance reporting using established tools and templates
• Follow defined methodologies, standards, and ways of working
Management Team Coordination
• Prepare meeting agendas, materials, and briefing documents
• Track actions, decisions, and follow ups from leadership meetings
• Coordinate meetings, calendars, and logistics for senior leaders
• Support travel coordination and expense processing activities as required Required Qualifications & Experience
• Experience supporting multiple stakeholders in an operational, project, process, or analytical role
• Strong organisational skills with a high level of attention to detail
• Ability to follow structured processes and instructions reliably
• Clear written and verbal communication skills
• Willingness to learn and develop new skills through hands on experience
• Experience collecting and organising requirements from various stakeholders
• Proficiency in Microsoft tools such as Teams, Excel, PowerPoint, and SharePoint
• Bachelor’s degree preferred or equivalent practical experience
Experience supporting executive or senior leadership environments is an advantage but not required. What Success Looks Like
• Information and actions are accurately captured and clearly communicated
• Tasks and initiatives are tracked consistently and escalated appropriately when risks arise
• Process improvements deliver incremental benefits to both the wider team and management
• Capability and confidence grow across both process support and coordination responsibilities Why Join Us
This role provides exposure to senior leadership environments while building foundational capabilities in business operations, coordination, and process improvement.
You will work within established frameworks, collaborate with experienced professionals, and develop skills that support future growth in executive support, operations, or process improvement roles. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
$154k - $208.5k
...platform that helps consumers and small businesses overcome their most important... ...QuickBooks Finance team as a Staff Financial Analyst partnering across the QuickBooks Product... ...treatment of business activities. Process improvement : Drive efficiencies and continuous...Process improvementWork experience placementLocal areaWorldwide- ...marketing startup, is hiring an Operations & Process Analyst to help scale operations. They need an... ...(e.g., operations research, process improvement, analytics, investment banking,... ...founder) Experience with brand creation, business registration, or domain management...Process improvement
$50 - $65 per hour
...solution company is seeking a Businees Analyst professional for a 6-month contract... ...te) Position Overv iew:As a Business Analyst you will be given the opportunity... ...and actions requ iredIdentify process automation and improvement opportunities and work with cross-...Process improvementContract workLocal area- ...ServiceNow HRSD Business Analyst Location: Austin and Sunnyvale Type: FTC Job Summary... ...for gathering requirements, mapping processes, writing user stories, and managing UAT... ...with HR stakeholders to identify process improvements and document functional specs....Process improvementFixed term contract
- ...Sr Business Analyst Location : Sunnyvale, CA(Onsite) KEY QUALIFICATIONS • Exceptional... ...initiatives related to business processes and technologies • Extensive experience... ...promote quality, scalability and process improvement. You will act as a lead advocate on...Process improvementWork experience placementFlexible hours
- ...Technical Business Analyst Role: Technical Business Analyst Location: Hybrid (Mountain... ...• Identify, recommend and implement improvement opportunities in work methods, procedures... ...Leverage reporting and dashboards to drive process improvements resulting in reduced...Process improvement
$75 - $80 per hour
...Proficient), Now Assist (Proficient), Business Analysis (Expert), Agile... ...HRSD Business Systems Analyst (BSA) to act as a pivotal liaison... ...continuous enhancements to improve service efficiency and user satisfaction... ...grooming, and UAT/SIT processes. Implement and refine...Process improvementHourly payContract work$80 per hour
...experience Job Summary We are seeking a skilled HRSD Business Systems Analyst (BSA) to partner closely with the ServiceNow HRSD... ...minor enhancements, defect fixes, incident triage, and process improvements to ensure the ongoing stability and efficiency of HRSD services...Process improvementContract work- ...DNA Business Analyst Opportunity at Stanford Federal Credit Union! We're on a mission to improve financial lives! If you're a high-energy, compassionate, and collaborative individual... ...with business units to understand processes, recommend improvements, configure new products...Process improvementTemporary workWork at officeFlexible hours
- ...Job Title: Business Planning Analyst Duration: 6+ Months Location: Sunnyvale, CA Job Description Are you energized by solving... ...partners, and internal teams to solve problems, drive process improvements, and keep supply flowing. The ideal candidate...Process improvement
- NEMETSCHEK AG is looking for a Business Process Manager in Mountain View, California, to lead business process improvements and strategy. You will collaborate with stakeholders and ensure efficient process modeling and execution. Ideal candidates will have a Bachelor's...Process improvement
- We are seeking a Business Analyst with strong experience supporting React.js and Node.js application projects. The ideal candidate... ...validation, and defect tracking experience Workflow/process analysis and process improvement experience Experience with Jira, Confluence, Visio,...Process improvement
$108.1k - $148.65k
...analytics. Guardant tests help improve outcomes across all stages of... ...Revenue Management Systems Analyst, you will be responsible for... ...supporting and optimizing the billing processes and systems used by the... ...improvements with broader business and system initiatives Collaborate...Process improvementWork at officeWork from home- ...Quality Business Improvement Analyst It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly... ...management execution for quality engineering, operations and process improvement teams. The scope of this role is organization-...Process improvementLocal areaWorldwideFlexible hours
- Job Description Primary Function of Position: The Quality Business Improvement Analyst will play an integral role as part of the Product Quality... ...management execution for quality engineering, operations and process improvement teams. The scope of this role is organization-...Process improvement
- ...can help you find the best job for you. Role : Business Integration Analyst (Financial Analyst) Onsite 0 from day 1 -... ...be able to research and resolve accounting issues Process Improvement: Analyze existing operational processes for lease...Process improvementPermanent employmentContract workRemote work1 day per week
$134.9k - $233.68k
...Information Technology (IT) team as an IT Business Analyst (ITBA) supporting the Extended... ...supporting end-to-end warehouse and production processes. The successful candidate will... .... · Recommend and implement process improvements and S/4HANA innovations aligned with Lockheed...Process improvementFull timeTemporary workWork experience placementWork at officeRemote workRelocationFlexible hoursShift work3 days per week$108.9k - $136k
...efficient, connected, and safe and improve the lives of design and construction... ...the leader for assigned areas and processes, managing stakeholder, business leader, and process owner expectations... ...(CoP) for Business Process Analysts. Provides leadership, training, coaching...Process improvementWork at office- Job Title: SAP Supply Chain Planning Analyst Job Type: Contract Job Location:... ...understanding End to End Supply Chain planning processes to bridge business needs with technical solutions,... ...for business process gaps and improvement opportunities. This role will closely...Process improvementPermanent employmentContract workWork at officeLocal area
- ...perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve... ...Primary Function of the Position The Staff Process and Business Systems Analyst / Engineering Document Control Specialist supports engineering...Process improvementWork experience placementWork at officeLocal areaWorldwideFlexible hours
$106k - $146k
...Develops complex modeling in support of strategic plans, business sizing and performance mgmt. Performs required activities... ...mgmt. Key participant or lead for system integration or process improvement initiatives Functional Knowledge: ~ Demonstrates conceptual...Process improvementFull timeWork from homeRelocation- ...Business Analyst – Legal Operations We are seeking a seasoned Business Analyst with 5–8 years... ...have strong knowledge of the SDLC process, hands-on experience with Contract Lifecycle... ...technology vendors to drive process improvements and system optimization. Required...Process improvementContract work
- ...Hybrid) Need locals Analyze and document business requirements for Order Management processes within the Salesforce ecosystem. Collaborate... ...Drive UAT sessions, user training, and process improvement initiatives for order lifecycle management. Monitor...Process improvementLocal area
$45 - $50 per hour
...Business Analyst PM- PMO Pay Range: $45hr - $50hr The Business Analyst PM- PMO will support... ...activities, and driving continuous improvement through data-driven insights and... ...scripts. Strong analytical skills with a process improvement mindset. Strong...Process improvement- ...Exact Sciences is hiring a Customer Care Business Analyst to ensure that Order Lifecycle and Customer Care processes align with business needs. The role involves project management, stakeholder communication, and improving customer experience initiatives. The ideal candidate...Process improvement
- ...Administrative Business Partner Location: Sunnyvale, CA (ONSITE) Duration: October... ...completing expense reports, reviewing and processing invoices, expense reports, and purchase... .../PA/Site E/ABP specific process improvement or other projects, executive or site-driven...Process improvementTemporary workWork at officeVisa sponsorship
- ...meetings. * Strong Analytical skills with continuous process improvement mind set. Ability to use data to tell a story, drive root... ...sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T) • Excellent...Process improvementFlexible hours
$114.7k - $198.72k
...Applications Team is hiring a Sr ERP Business Analyst to facilitate the development, implementation... ...and sustainment of the ERP system and processes, specifically in the Cognitus Incurred... ...business processes and procedures for improvement and system applicability • Providing...Process improvementFull timeTemporary workWork experience placementWork at officeRemote workRelocationFlexible hoursShift work3 days per week$122.68k - $156.72k
...Permitting System Software Operations Analyst and Knowledge Management... ...is seeking to fill two Business Analyst positions through this... ...streamlining of the development permit process, and forging partnerships to... ...stronger documentation, improved access to institutional...Process improvement$57k - $102k
...Position Overview The Customer Care Business Analyst provides support in ensuring Order Lifecycle... ...Experience, and Customer Care processes are in alignment with the business needs... ...Manager such as management of process improvement initiatives and related projects. Use...Process improvementFull timeFor contractorsLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Analyst, Business Process Improvement. Be the first to apply!
- business analyst part time remote Mountain View, CA
- senior business analyst contract Mountain View, CA
- business development analyst Mountain View, CA
- knowledge management analyst Mountain View, CA
- deloitte business technology analyst Mountain View, CA
- business analyst Mountain View, CA
- business strategy analyst Mountain View, CA
- senior data management analyst Mountain View, CA
- software asset management analyst Mountain View, CA
- business analyst law firm Mountain View, CA


