OFFICE ASSOCIATE

Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at View email address on click.appcast.io or call View phone number on click.appcast.io for further information and to request or discuss an accommodation. Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full‑time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials . Job Requisition ID: 56801 Opening Date: 06/23/2026 Closing Date: 07/07/2026 Agency: Department of Human Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: None Bilingual Option: Polish Salary: Anticipated Salary (Effective 7/1/26) $4,144-$5,429/month ($49,728-$65,148/year) + bilingual pay Job Type: Salaried Category: Full Time County: Cook Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. Position Overview The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the West Suburban FCRC Office. As an Office Associate, you will typically be processing incoming mail, answering phones, and greeting visitors at the front desk. The ideal candidate will be a hard‑working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well‑being of individuals and promotes self-sufficiency and integrity of families of Illinois. Essential Functions Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop‑box items, faxes, and centrally mailed reports. Edits general client information in the Integrated Eligibility System (IES). Serves as back‑up receptionist. Provides clerical office support. Serves as back‑up timekeeper in the timekeeper’s absence. Maintains files, forms, reports, and office supplies including unit attendance records for the office. Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers, and community organizations. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school. Requires two (2) years of related office experience. Requires ability to speak, read, and write Polish at a colloquial skill level. Work Hours: Mon‑Fri, 8:30 am‑5 pm, 1 hour unpaid lunch. Headquarter Location: 2701 W Lake St, Melrose Park, Illinois, 60160 Posting Group: Office & Administrative Support; Social Services About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well‑being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. Benefits Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10‑25 Days of Paid Vacation time annually – (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12‑hour & part-time work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program – A supplemental retirement plan Optional Pre‑Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). #J-18808-Ljbffr State-of-Illinois