General Manager

Job TitleRestaurant LeaderJob DescriptionThe Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane's culture standards for all crewmembers, customers and partners.The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.Your Impact and Responsibilities:Ensures overall financial success of the restaurant and is responsible for forecasting and budgetingEnsures overall restaurant compliance to company standards, policies and lawsHires and terminates management-level crewmembers including status change and payroll processCreates crewmember work and training schedulesDevelops management-level crewmembers including performance managementActs as manager on duty, opens and closes the restaurant, manages cash handlingMonitors profit and loss statements, develops and executes strategy in all areas of financial and operational performanceGeneral to the role:Enforces Raising Cane's policies and standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shift and provides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderAchieves and maintains training restaurant statusAchieves "meets expectations" or better metrics in all crewmember and operations performance metricsCompletes other duties as assignedQualificationsRequirements for Success:Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize problems, set goals, create plans and convert plans into action to solve problemsAble to measure performance, subjectively and objectively with a high level of emotional intelligenceProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and trainingAble to manage all public dealings in a professional manner, consistent with Raising Cane's policies and acts as a brand ambassador inside and outside the restaurant5+ years of restaurant or retail management experienceNew restaurant opening and local restaurant marketing experience preferredMust be 18 years of age or olderHigh school diploma or equivalent required, some college preferredPossess a valid driver's license