Inside/Counter Sales

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development

Inside Counter/Sales Representative
What Were Looking For:
Do you enjoy chatting with people, solving problems, and making someone's day a little better? Were looking for a warm, customer-focused Inside/Counter Sales Representative to join our team at Glass Doctor. If youre friendly in-person and over the phone, with a can-do attitude, and a knack for closing sales while keeping things upbeat and positivethis could be a perfect fit!

What You'll Be Doing:
Think of this role as part sales, part service, and all about the customer. Youll be the voice of Glass Doctor when customers call or come in, helping them with quotes, scheduling, and questions. Youll also be following up with potential customers and checking in with clients to make sure they're thrilled with our work.

Heres a glimpse of your day-to-day:

• Greet customers that come into the office for scheduled work or to purchase glass-related products or services.
• Help customers on the phone with quotes, questions, and schedulingalways with a friendly tone.
• Share why Glass Doctor is the right choice, and confidently ask for the sale.
• Follow up on quotes and past jobsturn a maybe into yes!
• Handle any concerns with empathy and make sure issues get resolved quickly.
• Keep your work area clean and organized.
• Stay in touch with teammates and managementgood communication is key!
• Pitch in on growing our business by occasionally reaching out to potential new customers.
• Be a team playersupport your coworkers, jump in where needed, and bring a positive vibe.

Who You Are:

Were looking for someone whos:

• Friendly, helpful, and easy to talk to
• Organized and good with details and follow-up
• Comfortable working with computers and learning new systems
• Confident and motivated to meet goals
• A great listener who can stay calm and kindeven when customers are frustrated
• Able to follow through and communicate clearly, keeping track of tasks and items that require attention
• Professional in how you present yourself, but never stuffy
• Strong preference for someone who has worked in auto or flat glass before, or has other service/trade related experience, but its not a dealbreaker.

Why Youll Love It Here:
Youll be joining a supportive, upbeat team that values doing right by our customersand each other. If you like being part of a company where your voice matters and your work is appreciated, we think youll feel right at home.

Position starts at $18-22/hour with benefits.