Business Development, Partner Success

Job-ID: b3de4e27-c484-40e9-a5c7-90265ec9a2d0Location: ColumbusSalary: 117861 - 168542 USDType: Full timePosted: 2026-03-10Contact: View email address on click.appcast.io You Will Do We are seeking a highly driven, strategic, and commercially minded Business Development Manager to accelerate revenue growth within one of Klarna’s Partner Success Teams. While you will also manage and grow a portfolio of strategic merchants, this role is focused on driving net new revenue, expanding wallet share, and unlocking new commercial opportunities. You will be responsible for identifying, sourcing, pitching, and closing high-impact deals, while also developing structured growth plans for key partners. From first outreach to signed agreement and go-live, you will own the full sales cycle and be accountable for delivering measurable revenue outcomes. In this role, you will: Proactively identify and originate new merchant opportunities through outbound prospecting, market mapping, and strategic networking. Own the end-to-end sales cycle from first contact through negotiation, contract execution, and launch. Drive new revenue generation within your portfolio through upsells, cross-sells, product launches, and commercial expansions. Build and manage a strong, healthy pipeline, consistently progressing opportunities to close. Develop and execute joint business plans with key merchants to accelerate growth and increase share of wallet. Pitch Klarna’s value proposition to senior decision-makers, including C-suite stakeholders. Lead complex commercial negotiations with a focus on long-term value creation and strategic alignment. Partner closely with internal analytics, product, marketing, and delivery teams to craft compelling, data-driven proposals and enable successful launches. Conduct market research and competitive analysis to identify whitespace opportunities and sharpen Klarna’s positioning. Build and maintain strong executive-level relationships across both new prospects and existing partners. Deliver performance reviews and strategic growth recommendations to merchant stakeholders. Contribute to vertical strategy development and help shape Klarna’s go-to-market approach. This role is ideal for someone who thrives on winning new business, expanding existing partnerships, and taking full ownership of commercial outcomes. Who You Are 3–6 years of experience in Business Development or Sales role. Proven track record of sourcing, negotiating, and closing net new business. Experience growing existing accounts through upsells, cross-sells, and commercial expansion. Comfortable balancing hunting and farming responsibilities in a performance-driven environment. Strong executive presence with the ability to influence senior stakeholders. Commercially sharp, data-driven, and highly motivated by revenue targets. Resilient, proactive, and comfortable operating in a fast-paced, self-directed environment. Experience in retail, payments, fintech, ecommerce, or technology is strongly preferred. Bachelor’s degree in a related field. You thrive in an environment that values ownership, ambition, collaboration, and measurable impact. Nice to Have Advanced degree or relevant certifications. Experience launching new products or entering new markets. International market exposure and cross-cultural experience. Proficiency in CRM tools and data analysis platforms. Multilingual capabilities. Please include a CV in English. Curious to learn more about Klarna and what it’s like to work here? Explore our career site! Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact View email address on click.appcast.io. In accordance with applicable law, the salary range for this role is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.