Calzedonia Sales Lead FT at its Flatiron, NYC - CCY0 location

divh2Calzedonia Sales Lead FT at its Flatiron, NYC - CCY0 Location/h2pSalary Range $17.50 - $27.50 Hourly Level Experienced Position Type Full Time Category Retail/ph3The Role/h3pThe Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Oniverse Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation./ppThe Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutiques Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Calzedonia ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week./ppBe a mentor for your Teammates! You always demonstrate Oniverses Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic!/ph3Key Responsibilities/h3ulliBuild genuine relationships with clients through thoughtful and consistent outreach./liliDemonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations./liliDemonstrate strong verbal and written communication./liliBe responsible of capturing customers information using multiple means to communicate, utilizing phone and written follow-up contact./liliClient Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions./liliAchieve and exceed personal sales and productivity goals agreed upon with your Store Manager/liliDemonstrate a full knowledge of the product including benefits to maximize the sales opportunity./liliUtilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment./liliSupporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns/liliPartnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs./liliSupporting managers in maintaining the visual and housekeeping standards of the store/liliAble to successfully operate our POS system, conduct email, opening and closing procedures./liliStore Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to:/liliDust and clean shelves, furniture, fixtures and decor/liliClean doors, window glass, mirrors (exterior and interior)/liliPick up and empty trash cans and garbage taking it to the dumpster as needed/liliSweep and mop hard floors/liliWipe and sanitize sinks, countertops, shared common areas and equipment/li/ulh3Team Dynamic/h3ulliReport directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals./liliProvides training to new teammates which may include cross-department functions./liliBased on your experience with Calzedonia and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!/liliParticipate in nationwide contests within other Calzedonia locations to show our team spirit!/li/ulh3Career Development Opportunities/h3pAll Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more!/ph3#TeamworkMakesTheDreamWork/h3pWe are all team players! Our leaders always encourage development between team members to support professional growth./ph3#Knowledgeispower/h3pShare your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond!/ppBe a part of the Oniverse story and make your mark!/ph3Qualifications/h3h3Job Requirements/h3ulliEligibility to work in the US for any Employer/liliHigh School graduate or equivalent/liliCompensation based upon years of experience in customer service and sales/lili3 to 4 years of Contemporary Fashion retail industry is highly preferred/liliHigh level standards of customer service and advanced knowledge of selling techniques/liliStrong verbal and written communication skills/liliCommitment, being self-motivated and goal oriented/liliProblem solving/liliYou are able to work a flexible schedule, including nights, holidays and weekends/liliYou are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience./liliYou are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)/li/ulh3Compensation Benefits Package/h3ulliBase Salary plus monthly bonus based upon budget achievement, store volume and location./liliMedical Insurance/liliPet Insurance/liliPaid Time off/liliPaid Parental Leave *Must meet eligibility requirements/lili401(K) matching/liliPre-Tax commuter benefits for transit and parking/liliSign on Bonus/liliReferral bonus/liliEmployee Discount/liliFree Uniform, and so much more!/li/ulpAccelerate your skills and build a foundation for your career!/p/div