VoC Insights Lead - AI-Driven CX & Data Strategy
Munich Reinsurance America, Inc
HSB is seeking a Senior Customer Insights Specialist to design, implement, and continuously improve Voice of Customer (VoC) programs. You will translate CX goals into actionable listening programs across surveys, calls, and digital touchpoints, partnering with stakeholders to drive business improvements. You should bring 7+ years in CX/VoC, deep Qualtrics expertise, and strong storytelling and project management skills. #J-18808-Ljbffr Munich Reinsurance America, Inc
Vacancy posted 2 days ago
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