Experience Strategy Lead (CRM & CX)
RAPP
RAPP New York is recruiting an Associate Director, Experience Strategy to lead the Experience Strategy team in delivering high-impact CRM and journey strategies for world-class brands. You will oversee strategic initiatives, guide junior strategists, and collaborate across agencies to craft data-driven, personalized experiences that drive client growth. The role requires a strong background in CRM/CXM, strategic planning in an agency setting, and the ability to present strategic recommendations #J-18808-Ljbffr RAPP
- ...an Associate Director, Brand Strategy in New York. This role guides CX-focused brand strategies for... ...website redesigns and CRM engagements. The position involves leading strategy projects, mentoring... ...brand strategist with agency experience, excellent communication, and...CRM
- VML, a global creative company, is seeking an Associate Director, Brand Strategy in New York. The role leads brand strategy for CX and CRM, guides client workshops, and drives cross-disciplinary campaigns with strong leadership over a small team. We value 5-8 years in...CRM
$100k - $230k
...company that combines brand experience, customer experience,... ...among the world’s leading creative companies, including... ...Director of Engagement Strategy to lead and inspire our... ..., a passion for CX, and a deep understanding... ...strategies (e.g., social, CRM, website, paid media,...CRMFull timeWork at office- ...Financial Services Digital Customer Experience Strategy Leader, where you will... ...the customer experience for leading financial institutions. You will... ...include defining CX vision and maturity, designing... ...CX technology strategy across CRM, marketing automation, case management...CRMWork at officeRemote workHome officeFlexible hours
$163.77k - $230k
VP, Experience Strategy (Pharma Ad agency experience required) Full-time Department... ...Agency Job Family: CX, UX, SEO Content Strategy Compensation... ..., Experience Strategy leads a high-performing team in... ...of marketing automation and CRM platforms (e.g., Veeva, Salesforce...CRMFull timeWork at officeLocal area- Dentsu's Relationship Marketing Strategy team leads omnichannel strategies using first-party data to deliver personalized customer experiences. This senior client-facing leader collaborates with cross-functional teams - media, analytics, and Salesforce Marketing Cloud...CRM
- ...seeking an experienced MCA Team Lead / Team Manager to help build... ...underwriting, lender appetite, stacking strategy, and how to position files... ...2+ years of direct MCA experience • Proven record of personal... ...infrastructure needed to win — dialer, CRM, data access, lender...CRMFull timeWork at officeDay shift
- Talantir in New York is seeking a Global CRM Manager to shape and execute a refined 360° client relationship strategy across markets, elevating loyalty and lifetime value... ...enhancements to deliver consistent luxury client experiences and measurable #J-18808-Ljbffr TalantirCRM
- Sia Experience is seeking a Digital Strategy/CRM & GEO Lead on a contract basis to own CRM and GEO programs from planning through hands-on execution. The role requires hands-on leadership across multiple client accounts, shaping digital growth strategies and reporting on...CRMRemote jobContract work
- Job Title Senior Adobe Experience Manager (AEM) Solutions Lead Location Brooklyn, NY Job Summary We are seeking... ...third-party platforms, including CRM, DAM, analytics tools, and custom APIs... ...Dispatcher configuration, caching strategies, and performance tuning. Experience...CRM
- ...A leading technology firm is seeking a Senior Events Manager to lead the strategy and execution of engaging events. The ideal candidate will have over 7 years of experience in event management, strong project management... ..., and proficiency in CRM tools. This full-time role...CRMFull timeRemote work
$399k
To get the best candidate experience, please consider applying for a... ...Salesforce Salesforce is the #1 AI CRM, where humans with agents... ...your career at the company leading workforce transformation in the... ...Salesforce. SVP, Experience Strategy & Studio - Experience Design...CRMPermanent employmentWork experience placementShift work$100k - $130k
...Associate with a top Hedge Fund. This is a Recruiting Operations role that will not only support the candidate experience start to finish, but also operations, and strategy. Tons of growth and learning opportunities! $100-130K total comp. Onsite 2X week. You are owning...$180k - $215k
...About the Role:Omnichannel strategy drives activation... ...client work, this team leads the agency's thought leadership... ...exceptional customer experiences.Oversee the development... ...of omnichannel and CX innovation, keeping current... ...Experience Manager), CRM, and analytics....CRMRemote workFlexible hours- ...is seeking a Brand Marketing Senior Manager, Influencer Strategy for North America. You will lead influencer programs, align them with campaigns and go-to... ...regional initiatives. You will partner across content, media, CRM, retail, and performance marketing to drive impactful...CRM
- ...Institute of Technology is seeking a Director of Digital Experience and Strategy to lead the strategic development and maintenance of the rit.edu platform... ..., and a proven track record in data-driven optimization, CRM integrations, and #J-18808-Ljbffr Rochester Institute of...CRMRemote job
$99.15k - $162.89k
DescriptionAs a Consumer Experience (CX) Center of Excellence (COE) Lead, you’ll be a strategic enabler between our CX Center of Excellence and business,... ...Required:3-5 years in CX, Product, Experience Design, or Strategy within Agile environmentsProven ability to manage...Full timeH1bVisa sponsorshipWork visaFlexible hours3 days per week- ...premium suite-host program in New York to deliver high-touch member experiences in arenas and stadiums. As a Suite Host, you will support on-... ...requires 2+ years in member services or hospitality, strong CRM experience, excellent communication, and the ability to work #J...CRM
$230k - $260k
...customers more time for their life’s work.About the Role:The CX Strategy & Ops Lead is responsible for designing & executing the customer... ...to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will...Local area$175k - $250k
...design and delivery of Salesforce CRM capabilities using Apex,... ...ResourcesLead environment and deployment strategy for the CRM solution,... ...You Bring10+ years of experience in Salesforce Sales Cloud development... ...internal systemsExperience leading Salesforce deployments and...CRMFlexible hours- Salesforce, Inc. seeks an SVP to lead Experience Strategy & Studio across the Experience & Design Org. The role drives enterprise experience strategy, shapes cross-portfolio opportunities, and partners with senior leaders to translate strategy into tangible customer experiences...Work experience placement
$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta, San Francisco, Irving, BridgewaterApply for... ...Google Cloud. This role sits at the intersection of AI strategy, go-to-market execution, and client transformation, with...Permanent employmentFull timeLocal area- ...Locations OPENJob Description: Experience in Salesforce FSL concepts and... ..., develop a technical strategy and be able to create and effectively... ...proof of concept demonstrations Lead teams in technical projects... ...Knowledge of various enterprise systems, CRM, SFA, and ERPTypefull timeCRM
- ...Join a leading global investment management firm and contribute to... ...passionate about innovative strategies, data-driven insights, and collaborating... ...offering valuable hands-on experience in a research-focused setting... ...PowerPoint; familiarity with CRM tools such as Salesforce is...CRMFull time
- Summary: The Customer Experience Lead will enhance the customer experience by identifying customer... ...for aligning customer experience strategies with marketing initiatives. The Customer... ...testimonials during daily contacts, log into CRM and distribute as appropriate to...CRM
$145k - $155k
Agency Remedy Edge Job Function Strategy and Planning Job Subfunction... ...Director, Omnichannel Customer Experience Strategy is responsible for... ...with Brand Strategy, Creative, CRM, Media, Analytics, Account, and... ...sequencing, channels, and tactics. Lead or facilitate customer journey...CRMWork at officeLocal area3 days per week$27.29 - $31.55 per hour
...Manager across studio operations, client experience, sales, and coaching. Core Crew members... ...the HCCM and implementing company-wide strategies, policies, procedures, and overall maintenance... ...outreach and follow up for client leads within [solidcore]'s sales platform, phone...Hourly payPermanent employmentFull timePart timeLocal areaFlexible hoursDay shiftAfternoon shift$97.14k - $209.58k
To get the best candidate experience, please consider applying for a... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents... ...up your career at the company leading workforce transformation in... ...utilizationDevelop data-driven expansion strategies based on consumption...CRMFull time$100k - $110k
...redefining industries, and we’re leading the charge. Genpact’s AI... ...clients. Tailor communication strategies based on the prospect's... ...degree • Relevant years of experience in lead generation, inside sales... ...channels. • Proficient in CRM software (e.g., Salesforce) and...CRMFull time- ...Senior Customer Insights Specialist to design, implement, and continuously improve Voice of Customer (VoC) programs. You will translate CX goals into actionable listening programs across surveys, calls, and digital touchpoints, partnering with stakeholders to drive...
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