ServiceNow Tech Lead SPO and F&A

Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred.

Role Descriptions: ServiceNow Technical Lead Custom Apps /App Engine- contract positionResponsibilities:Provide technical leadership| mentorship| and guidance to ServiceNow development teams focused on custom appsCollaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework and/or partner with Enterprise Architecture to suggest alternative platforms.Translate complex business needs into clear technical designs and work with Solution Architects on design approval. Design| develop and implement solutions that are scalable| flexible| and easy to maintain to include leading proofs of concept for new.Lead the development team in building and implementing solutions that meet approved designs and requirements| ensuring consistency of development standards.Design and develop robust integrations between ServiceNow and third-party systems| using iPaaS (like Mulesoft)| APIs| web services| MID servers| and ETL tools| and exploring opportunities to leverage Artificial Intelligence (AI).Provide technical guidance and support to project teams throughout the project lifecycle| to include working with ServiceNow support and other technical teams to address and resolve critical issues; work with cross-functional teams to ensure that solutions are integrated with other systems and processes.Create comprehensive technical documentation including architecture diagrams| configuration guides| and development standards Lead teams through Platform upgrades and act as the primary escalation point for complex technical challenges during delivery.Keep updated with ServiceNow functionalities and advocate for best practices| recommending out-of-the-box solutions where possible. Qualifications:Minimum 7 years of recent experience in ServiceNow development and architecture| with extensive experience as a technical leader.Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred.Required Certification: ServiceNow Certified System Administrator (CSA)| Certified Application Developer (CAD)| Certified Implementation Specialist (CIS).Preferred Certifications: Certified Technical Architect (CTA)| or Certified Master Architect (CMA)| or platform micro-certifications.Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective| inclusive of the challenges associated with upgrades| integrations| and operational support.Strong understanding of practical application of ServiceNow as it relates to industry solutions| as well as an understanding of the interconnectedness between modules and core data.Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions.