Resort Manager - Onsite Hayward, WI

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time, Hayward, WI, US Salary Range: $54,224.95 To $68,000.00 Annually This position is onsite in Hayward, WI. Resort Manager – Year‑Round Northwestern Wisconsin Our Resort Manager is all about creating an exceptional guest experience while keeping the property running smoothly behind the scenes. This is a hands‑on hospitality leadership role for someone who loves people, enjoys variety in their workday, and takes pride in managing a well‑run resort. Due to the nature of the role and the need for operational oversight, emergency responsiveness, and guest service continuity, this position is designated as a live‑on‑site role. A Day in the Life Each day brings a mix of guest interaction, property oversight, and team coordination. You start by checking in with guests and ensuring cabins and common areas are ready for the day. As arrivals and activities pick up, you manage registrations, support your staff, and keep the resort’s rhythm running smoothly. Throughout the day, you’re the friendly, knowledgeable presence guests rely on—whether they need local recommendations, help planning activities, or support during events. By evening, you’ve balanced guest service, team leadership, and operational planning to create a seamless northwoods resort experience. What You’ll Do Lead daily guest services to create a welcoming, memorable experience. Manage cabin assignments, registrations, occupancy records, and guest communication. Supervise, train, and schedule housekeeping and support staff. Coordinate recreational and social activities for guests. Set up and support meetings, retreats, and special events. Oversee property operations, ensuring cleanliness, safety, and readiness across all facilities. Enforce resort rules and maintain a safe environment. Manage relationships with contractors and vendors. Plan and oversee seasonal transitions and operational schedules. Ensure maintenance and grounds tasks are completed by staff or contractors. Maintain communication with the Cannon Falls office and support administrative needs. What You Bring A service‑oriented mindset and genuine enjoyment of working with people. Strong organizational and leadership skills. Experience in hospitality, property management, or resort/lodging operations. Ability to supervise staff and coordinate multiple departments. Comfort managing seasonal workflows and guest‑facing activities. General understanding of property operations; ability to oversee maintenance work. Hospitality training or willingness to complete relevant coursework. Bonus skills: event coordination, landscaping knowledge, project oversight. Why This Role Matters You are the heart of the guest experience and the steady hand that keeps the resort running year‑round. Your leadership ensures that families, groups, and returning guests enjoy a seamless, memorable stay in the northwoods—season after season. How we show we care Low-cost Health Insurance Premiums, 2 plans to select from 4% Retirement Match with Profit Sharing Dental, Vision, Disability and Life Insurance Tuition Reimbursement Program We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability. Gemini will provide reasonable accommodations for qualified individuals with disabilities. For additional assistance email View email address on click.appcast.io or call View phone number on click.appcast.io and ask for the Human Resources Representative assigned to the location of interest. Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law. #J-18808-Ljbffr