Customer Service Representative

Job Summary We are seeking a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, solving routine problems, and developing strong customer service and relationship-building skills. Responsibilities Welcome customers and provide friendly, professional assistance. Identify customer needs and recommend appropriate products or solutions. Address routine customer questions and concerns. Communicate product and service information clearly and accurately. Assist with customer follow-ups and relationship-building activities. Support customer satisfaction and engagement initiatives. Assist with promotional and customer outreach activities. Maintain accurate records of customer interactions and follow-ups. Communicate customer feedback and questions to appropriate team members. Help create a welcoming and positive customer experience. Collaborate with team members to achieve customer service goals. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Strong listening and problem-solving abilities. Positive attitude and willingness to learn. Good organizational and multitasking skills. Comfortable interacting with customers and the public. Reliable, adaptable, and self-motivated. Previous customer service, sales, retail, hospitality, or office experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching #J-18808-Ljbffr GoPova