Optical Customer Care & Escalations Specialist
Luxottica Retail
EssilorLuxottica is seeking a Customer Care Specialist in Phoenix. The role focuses on resolving complex customer issues, coordinating with production and lab teams, and maintaining precise CRM records to ensure a smooth order flow. You will engage with cross-functional partners to improve service delivery and customer satisfaction. The ideal candidate has 3+ years in customer service, 2+ years in optical-related roles, and solid communication skills. #J-18808-Ljbffr Luxottica
- EssilorLuxottica is seeking a Customer Care Specialist based near Phoenix to provide advanced customer service for issues requiring research and... ...accurate production flow. The role requires knowledge of optical products and lab processes, strong problem-solving skills,...Suggested
- Jacuzzi Inc. is seeking a proactive Customer Care Specialist in Phoenix, Arizona. This role focuses on resolving escalated customer concerns, ensuring customer satisfaction as the primary point of contact. The ideal candidate will have three years of experience in customer...Suggested
$20 per hour
Jacuzzi Group is seeking a Customer Care Specialist in Phoenix, Arizona. This role involves managing escalated customer concerns and ensuring customer satisfaction as the primary point of contact. The ideal candidate will have at least three years of customer service experience...SuggestedHourly pay- Saia Motor Freight Line LLC is seeking an Operations Customer Service Specialist to deliver escalated support to customers and work with terminal operations to resolve disputes and scheduling conflicts. The role emphasizes accuracy, timely communication, and driving customer...SuggestedWork at office
- ...Customer Care Specialist Brand: Essilor and Subsidiaries Location: Phoenix, AZ, US, 85040 Position... ...Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With... ...DUTIES AND RESPONSIBILITIES Customer Escalation Management Support the resolution of...SuggestedFull time
$60k - $80k
...can build an exciting business and have real-life customer impact. Tier 3 Customer Support Specialist About This Role As a Tier 3 Customer Support Specialist... ...own Kikoff’s most complex and sensitive customer escalations - the cases that go beyond what frontline and Tier...Local area- Kikoff is seeking a Tier 3 Customer Support Specialist to own the most complex escalations and drive operational excellence across support teams. This role focuses on resolving high-stakes cases, improving processes, and partnering with Operations to scale performance....
$20 per hour
...Customer Care Specialist Founded in 1956, the Jacuzzi Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of... ...Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer experience is their number...Hourly payCurrently hiringWork at officeLocal areaMonday to Friday$22.85 - $28.15 per hour
...the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one... ...going further is all about. Position Summary Delivers escalated support to customers while working closely with terminal operations...Hourly payWork at officeLocal area- ...Customer Care Specialist I The Customer Care Specialist I serves as a frontline contact for customers through multiple communication channels... ...and documenting issues, troubleshooting basic problems, escalating when needed, coordinating with other teams, and using...Work at officeVisa sponsorshipFlexible hoursWeekend workAfternoon shift
$18 per hour
...Staffing and one of our national partners are looking for Customer Care Specialist in the Sun City area. Customer Service Specialist (Court Support... ...procedures, requirements, and requested documentation. Escalate issues as necessary and ensure prompt resolution....Full timeContract workWork at officeShift work$26 per hour
...solutions provider is seeking a Retail Support Specialist in Phoenix, Arizona. In this role, you will deliver hands-on support to AT&T customers in high-traffic retail environments.... ...skills and the ability to handle escalated situations are essential. This position...Hourly pay- ...part of National Vision, one of the largest optical retailers in the United States. With over... ...counting, each location aims to provide customers with the attention and expertise they... ...Educate customers on eyewear and contact lens care Maintain accurate customer and patient...
- ...Sales Associate Target Optical Brand: Target Optical Location: Peoria, AZ, US, 85382 Store... ...we belong to and that's why we care for them. By listening and building relationships... ...exceed expectations by connecting with customers and building lasting relationships. Help...Minimum wagePart timeLocal area
- ...Requisition ID: 932917 Store # :001896 Target Optical Position: Part-Time Total Rewards:... ...we belong to and that's why we care for them. By listening and building relationships... ...exceed expectations by connecting with customers and building lasting relationships. Help...Minimum wagePart timeLocal area
- ...excellence. Key Responsibilities Perform fusion splicing and mechanical splicing on multimode fiber and single-mode fiber . Splice fiber optic cables into OPGW (Optical Ground Wire) systems on transmission lines and towers. Terminate all types of fiber connectors (LC, SC, ST...Contract workWork at officeLocal areaNight shift
$73k - $98k
...can build an exciting business AND have real-life real-customer impact. As the Escalations & QA Customer Support Supervisor, you will lead the... ...coach, and develop a team of Tier 3 Customer Support Specialists, owning their day-to-day performance, growth, and engagement...Full timeLocal area- Quince is seeking a Senior Customer Experience Specialist to join our Customer Experience team. You’ll move beyond ticket resolution to become a category authority—owning complex escalations, identifying systemic improvements, and driving operational excellence. In this...
$70k
...The Technical Support Specialist II. for St. Mary’s Food Bank (SMFB... ...root cause, documentation, escalation, and closure of helpdesk support... ...all internal/external customers of St. Mary’s Food Bank with... ...motherboards, memory, hard disks, optical drives, and peripherals such...Temporary workWork at officeRemote workFlexible hours- Saia Inc. in Phoenix, AZ is seeking a Customer Support Specialist to deliver escalated support to customers while coordinating with terminal operations to resolve disputes and service concerns. You will handle inbound calls and emails, investigate issues, assist with billing...
- Saia is hiring in Phoenix for a role delivering escalated support to customers. You will work closely with terminal operations to resolve disputes and service concerns while maintaining accuracy and clear communication. Ideal candidates have strong customer service experience...Hourly payFull time
- Ware Malcomb is seeking an IT Support Specialist II to assist end users in the Phoenix area... ...tickets, serving as a mid‑level escalation point for various technologies, and maintaining... ...help desk queue, providing excellent customer service, and collaborating with the IT...Work at officeLocal area
- ...and email, provide timely resolution, and handle multiple tasks effectively in a fast-paced environment. Professional demeanor and customer service experience are strongly desired. Availability for 24/7 rotational shifts is also necessary. #J-18808-Ljbffr Next Level...Shift work
- ...Description Job Description About the Role The Technical Customer Support Specialist is responsible for delivering outstanding customer... ...more complex software bugs and configuration problems, escalating to specialized teams when necessary. Take full ownership...Work experience placement
- ...ProTeX Office Customer Service Manager At ProTeX, we're not here to waste your time or your career. We know what we are looking for... ...must be able to remain calm and professional when resolving escalations. Your ability to listen, speak plainly, multi-task, and communicate...Full timeWork at office
- ...Customer Service Representative Vortex Doors, America's highest quality and most customer-centric commercial and industrial door... ...solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member....Hourly payWork at officeRemote workMonday to FridayShift work
- ...Category : Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for... ...supplemental medical coverage, critical care insurance, pet insurance, FSA... ...attempt to resolve and de-escalate any issues Escalate interactions...Ongoing contractWork from homeShift work
$18 per hour
...HomeTeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and... ...etiquette procedures Ability to calm and diffuse angry customers Escalate appropriate inquiries or problems to managers Collect and...Hourly pay- ...transforming homes worldwide. With our customer base continuously growing, we are expanding... .... Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our... ...Resolve delivery issues before customer escalation by proactively identifying potential...Work at officeLocal areaImmediate startWorldwide
$16.15 - $19 per hour
...Job Title Customer Service Representative Job Description The primary responsibility of this position is to provide inbound customer service... ...personnel as required, or redirect calls as necessary. Escalate calls as required. Receives all work order requests via telephone...Minimum wageContract workWork at officeRemote workFlexible hoursShift workNight shiftWeekend workAfternoon shift
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