Optical Lab Escalations & Customer Care Specialist
EssilorLuxottica
EssilorLuxottica is seeking a Customer Care Specialist based near Phoenix to provide advanced customer service for issues requiring research and coordination beyond frontline agents. Working with Customer Service and Lab Operations, you will investigate order issues, support delayed orders, and help maintain an accurate production flow. The role requires knowledge of optical products and lab processes, strong problem-solving skills, attention to detail, and the ability to collaborate across #J-18808-Ljbffr EssilorLuxottica
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Optical Lab Escalations & Customer Care Specialist in Phoenix, AZ vacancy
- EssilorLuxottica is seeking a Customer Care Specialist in Phoenix. The role focuses on resolving complex... ..., coordinating with production and lab teams, and maintaining precise CRM records... ...in customer service, 2+ years in optical-related roles, and solid communication...Suggested
$20 per hour
Jacuzzi Group is seeking a Customer Care Specialist in Phoenix, Arizona. This role involves managing escalated customer concerns and ensuring customer satisfaction as the primary point of contact. The ideal candidate will have at least three years of customer service experience...SuggestedHourly pay- ...Sales Associate Target Optical Brand: Target Optical Location: Peoria, AZ, US, 85382 Store... ...we belong to and that's why we care for them. By listening and building relationships... ...exceed expectations by connecting with customers and building lasting relationships. Help...SuggestedMinimum wagePart timeLocal area
EssilorLuxottica SA
Peoria, AZ2 days ago - ...Customer Care Specialist Brand: Essilor and Subsidiaries Location: Phoenix,... ..., LensCrafters, and Target Optical, and leading e-commerce platforms... ...with Customer Service and Lab Operations to investigate... ...RESPONSIBILITIES Customer Escalation Management Support the...SuggestedFull time
$60k - $80k
...Customer Support Escalations Specialist Phoenix, Arizona Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and...SuggestedLocal area- Kikoff, a profitable fintech powering financial security, is hiring a Tier 3 Customer Support Specialist in Phoenix. You will own the most complex escalations, working at the intersection of customer empathy and operational excellence, handling cases beyond Tier 1/2 and...
- ...Sales Associate Optical - Part Time As a Sales Associate, you'll play a key role in delivering... ...an exceptional experience for our customers while supporting store operations and sales... ...customers on eyewear and contact lens care Maintain accurate customer and patient...Part time
- ...: High school diploma or equivalent; associate's degree or certification is a plus. Proven experience in a front desk or customer service role preferred. Excellent verbal and written communication skills. Strong organizational skills with the ability to...Full timeWork at office
Marketing Consultancy Lab
Phoenix, AZ3 days ago - ...Category: Revenue Cycle. Good health care is key to a good life. We're... ...insurance experience. Great customer service stills and problem-... ...each patient's care. Follows escalation protocols for accounts not meeting... ...centers, research centers, labs, physician practices and more,...Remote jobWork at officeWork from homeHome officeMonday to FridayShift work
$15.5 - $19 per hour
...therapeutic laser, and a fully equipped in-house lab. Medical records are completely paperless... ...exceeds AAHA standards to support patient care and client trust. You will join a... ...certified technicians, skilled assistants, customer service representatives, and kennel staff,...Hourly payLocal areaFlexible hours- ...locations and over 130+ medical providers, who care for more than 200,000 patients statewide.... ...testing and immunotherapy, in-house lab testing, imaging, chronic disease management... ...1yr Medical Front Office (Preferred) 1yr Customer services experience (Required) Experience...
$26 per hour
...solutions provider is seeking a Retail Support Specialist in Phoenix, Arizona. In this role, you will deliver hands-on support to AT&T customers in high-traffic retail environments.... ...skills and the ability to handle escalated situations are essential. This position...Hourly pay- ...client, and internal inquiries, resolving issues within scope and escalating concerns appropriately. Maintain organized records, filing... ...and commitment to accuracy. Ability to provide outstanding customer service to guests, clients, vendors, and internal teams....Contract workFor contractorsWork at officeLocal areaRelocationFlexible hoursShift work
Hotel Denu
Phoenix, AZ1 day ago - ...World, we are more than just an optical retailer, we are a fashion-forward... ...meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer... ...Description The Optical Specialist is customer-facing role at the...Part timeWork experience placement
$22.85 - $28.15 per hour
...the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one... ...going further is all about. Position Summary Delivers escalated support to customers while working closely with terminal operations...Hourly payWork at officeLocal area- ...Customer Care Specialist I The Customer Care Specialist I serves as a frontline contact for customers through multiple communication channels... ...and documenting issues, troubleshooting basic problems, escalating when needed, coordinating with other teams, and using...Work at officeVisa sponsorshipFlexible hoursWeekend workAfternoon shift
$20 per hour
...excellence to deliver the highest standard of customer satisfaction. Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist Customer Care Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer experience is...Hourly payCurrently hiringWork at officeLocal areaMonday to Friday$16.59 - $24.86 per hour
...Duties/Key Responsibilites Receive and respond to customer requests through various channels (e.g. phone,... ...standard technical and account-related issues. Escalate complex issues to appropriate internal teams or specialists. Document customer interactions, issues, and...Hourly payWork at officeWeekend workAfternoon shift$65k - $95k
...functional, stocked, and ready for employees, customers, and visitors.Own company purchasing,... ..., confidentiality, cost, and when to escalate.Comfortable working in person and supporting... ...missions, GEO satcom, deployable optical ground for defense, and data centers both...Permanent employmentFull timeWork at officePLP Group
Phoenix, AZ1 day ago- AEG Vision in Peoria, Arizona is seeking an Optical Consultant to support Optometrists with patient care and education, ensuring exceptional experiences. You will perform preliminary evaluations, document findings in the EHR, assist with referrals, and help manage daily...
- ...part of National Vision, one of the largest optical retailers in the United States. With over... ...counting, each location aims to provide customers with the attention and expertise they... ...Educate customers on eyewear and contact lens care Maintain accurate customer and patient...Part time
- Saia Inc. in Phoenix, AZ is seeking a Customer Support Specialist to deliver escalated support to customers while coordinating with terminal operations to resolve disputes and service concerns. You will handle inbound calls and emails, investigate issues, assist with billing...
- ...for someone with strong administrative, office management, and customer service experience who enjoys supporting employees, clients,... ...Management Program guidance and expectations which may include, escalation of event to operational leader and company H&S team,...Full timeWork at officeLocal area
$16.5 - $19 per hour
...responsible for providing a high level of customer service related to ticketing at the box... ...individuals in a courteous manner, and to de-escalate situations before they become unpleasant.... ...grooming practices), family and medical care leave or the denial of family and medical...Work experience placementSeasonal workWork at officeLocal areaNight shiftWeekend workAfternoon shift- ...from accredited school Category: Health Care Description POSITION SUMMARY The... ...health locations Professional customer service Scheduling appointments/ managing... ...basic customer service complaints before it escalates to the Regional Coordinator Travel to...Full timeWork at office
Adelante Healthcare
Peoria, AZ3 days ago $16 - $22 per hour
...At Bell Ford Body Shop, we're more than just a repair facility. We're a team driven by excellence, collaboration, and exceptional customer experience. We value every team member's contribution, encourage continuous improvement, and place our customers at the center of...Hourly payFull timeTemporary workMonday to Friday- ...leading provider of clinically integrated eye care. Our national network of over 300... ...information, visit . SUMMARY An Optical Technician will achieve a world class Total... ...of 1 year in a position interacting with customers/patients or the equivalent combination of...Full timeWork at office
Eye Care Partners Career
Phoenix, AZ14 hours ago - ...guests in a friendly, professional manner and provide exceptional customer service throughout their stay. Perform guest check-ins and... .... Handle guest complaints and service issues promptly, escalating concerns when necessary to ensure guest satisfaction. Maintain...Temporary workPart timeLocal areaWorldwideAfternoon shift
Millennium Hotels and Resorts
Paradise Valley, AZ10 days ago $24.23 - $36.35 per hour
...Summary Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Lead Customer Care Specialist Management Level Individual Contributor Flexible... ...contact for frontline agents, resolves complex escalations, and partners with cross-functional teams to...Hourly payRemote workVisa sponsorshipFlexible hoursShift work- ...support fellow sellers on the platform. Our Customer Experience team is responsible for... ...troubleshoot and resolve complex seller escalations Identify patterns in seller pain points... ...curious about what they're building. They care more about outcomes than credit and stay...Local areaRemote workWork from homeHome officeWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Optical Lab Escalations & Customer Care Specialist. Be the first to apply!
Related searches
- online customer service assistant Phoenix, AZ
- customer service rep part time Phoenix, AZ
- customer support representative Phoenix, AZ
- client engagement specialist Phoenix, AZ
- spanish customer service representative Phoenix, AZ
- customer service account specialist Phoenix, AZ
- customer sales representative Phoenix, AZ
- benefits customer care representative Phoenix, AZ
- client service consultant Phoenix, AZ
- customer experience agent Phoenix, AZ