Medical Administration Officer

Summary This position is organizationally aligned within the Health Administration Service (HAS) under the Office of the Assistant Director at Edward Hines Jr. VA Hospital, Hines, IL - level 1a VHA facility. This position serves as the Department Head of the Health Administration Service at Edward Hines Jr. VA Hospital. The HAS Department head assumes full responsibility for the efficient and uninterrupted operation of the department, the care of its patients, and the management of its personnel. Responsibilities As Department Head, the incumbent possesses responsibility for the planning, direction, control, coordination, operation, and evaluation of the department, as represented by the following divisions: Department Head Office, Ambulatory Care and Processing - Inpatient and Outpatient (including Community Based Outpatient Clinics (CBOC), Ward Administration, Enrollment and Eligibility, and Health Information Management Incumbent serves as the direct supervisor to all Division Officers. Responsible for providing the influence and persuasion which fosters the acceptance and exercise of sound Medical Administration management concepts, practices and innovations. Consults and participates with all members of top management in analyzing the broad implication of higher levels of authority, laws, regulations, policies, as well as professional and administrative trends. Analyzes specific impact on Medical Administration and seeks solutions to existing and future problems identifying long and short term needs, formulates proposals for top management consideration, plans and initiates improvement actions. Serves as sounding board and consultant to the Director for the resolution of Medical Administration problems that occur on a District basis.- Is involved in overall management consideration involving general administration manpower and other resources. Has direct involvement in all program elements affecting the hospital mission, and helps formulate the advanced overall operation plan as well as serve on committees designed to facilitate top management decisions. Is responsible for the effective accomplishment of the overall Medical Administration Program which is carried out through administration of professional and technical processes and programs. Evaluates patient and public attitudes toward the hospital as reflected in patient administrative areas, identifies patient administrative policies and procedures with the public interest, executes a program of action and service to earn patient and public understanding and acceptance. Operates under delegated authority and is responsible and accountable to the Director and Associate Director for providing leadership in the formulation and operation of the Medical Administrative Program. Is a purchase card holder and performs daily approval of reconciliations within the mandated timeframes.- Performs other related duties as assigned. Quality/Productivity Goals Advises the Resources Director and hospital leadership on the minimum standards for quality and productivity, and the direction of program implementation while exercising contact and control of each division through subordinate leaders. The incumbent develops, interprets, applies, and integrates objective criteria and acceptable standards for use in monitoring activities and conducts special studies to resolve administrative problems which arise in the course of normal operations, presenting conclusions and recommendations to the directorate leadership. Direction/Long-Range Planning Coordinates the development of both long and short-range plans for HAS by assessing departmental needs based on constant communication with division leaders. Anticipates and coordinates program needs of the department for incorporation into annual budget and operating plans. Also develops flexibilities in operations and cost-effective approaches to ensure Veteran and incumbent satisfaction. Coordinates the establishment of department goals, objectives, and long-range plans including use of demand forecasting and strategies to address distinct populations. Budget Guidance and Administration Oversees the budget and makes recommendations directly to directorate leadership regarding the distribution or redistribution of resources based on a comprehensive awareness of the needs of each division. The incumbent plans, implements, monitors, and adjusts the budget to effectively operate the department while maintaining budgetary constraints and accomplishing the departmental mission with the greatest cost-efficiency. Work Schedule: Monday - Friday, 7:30am - 4:00pm, Weekends and Holidays as needed Telework: N/A Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer/PD252630 Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Authorized Financial Disclosure Report: Required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. GS-14 Grade Requirements: Must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Communication and interpersonal relation skills and ability to appropriately and courteously relate to internal and external customers. Maintain confidentiality of patient/employee information. Knowledge of the medical center performance improvement program. You will be rated on the following Competencies for this position: Administration and Management Conflict Management Leadership Oral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.