Office Manager

Job Description

Job Description

Description:

Outstanding opportunity for well-organized, experienced Medical Office Manager with excellent interpersonal and communication skills to manage a fast-paced Dermatology office located in Eastern Suffolk County

Position Summary: Responsible for the daily planning, work scheduling and coordination, and operational performance.
Job Duties:

• Ensures office is adequately staffed to meet the needs of the providers and the organization as a whole. Request for additional staff members communicated with the Territorial Manager
• Recruiting, hiring, orientating, training, coaching, counseling and overall monitoring of employee performance.
• Annual review evaluation process of all supervised staff members.
• Assess and revise work schedules of both Medical and Non-Medical staff in addition to maintaining attendance records for all non-physician employees.
• Ensures daily patient payments are reconciled and balance to cash receipt logs.
• Maintains office petty cash system, assures ample funds available, adding funds, when necessary, disburses funds upon submission of receipts. Maintains receipts and petty cash journal of expenses.
• Reviews PTO calendar, monitors OT, ensure all employees take break/lunch, and monitor unauthorized absences ensuring human resources are optimized at all times.
• Works with Patient Financial Services, Accounts Payable, and Finance Departments to ensure proper reconciliation of care slips, packing slips, invoices, & receipts.
• Reviews Medical Staff schedule to ensure patients are scheduled appropriately
• Assist in monitoring injectable & product inventory by securing information from practice management system.
• Responsible for helping to ensure appropriate provider to patient ratios, and ensures scheduling accuracy
• Responsible for monitoring automated appointment reminder calls (Next Patient) and appointment requests (ZocDoc), while maintaining expected productivity of practices.
• General understanding of medical dermatology
• Ensure maintenance and organization of medical records department, while ensuring strict adherence to HIPPA guidelines.
• Initial point of contact for escalated patient complaints.
• Attends provider and department staff meetings as requested.
• Active participation in organizational seminars and events.
• Other projects and duties as directed by the Territorial Manager/Senior Management.

Requirements:

Experience - 2+ years Medical Office Managerial experience (Dermatology a plus)

Computer Skills - Microsoft Office Suite that includes, Word, Excel, PowerPoint and Teams. EMA, and Laboratory Information Systems and Time Management System. The ability to learn new computer programs.