Systems Engineer

The Systems Engineer role involves designing, implementing, and maintaining the infrastructure and systems supporting the organization's operations. This position requires developing new system architectures, integrating technologies, ensuring reliability and security of IT services, and leading technical projects. The Systems Engineer acts as a technical expert, advisor, and project manager, requiring a blend of technical expertise, strategic planning, and leadership skills. Responsibilities include assessing and optimizing IT infrastructure, developing disaster recovery plans, and serving as a consultant on projects involving IT infrastructure, with an emphasis on innovation and efficiency to support the organization's goals.

DUTIES AND RESPONSIBILITIES:

Plan, execute, and manage system upgrades and migrations to minimize downtime and ensure continuity of operations. Architect and implement advanced system solutions to meet organizational objectives, including cloud integration, network design, and application deployment. Lead the evaluation and integration of new technologies to enhance system efficiency and performance. Design and maintain robust security protocols and measures to protect system integrity and data privacy. Conduct system and network audits to identify vulnerabilities and implement corrective actions to mitigate risks. Develop and oversee comprehensive disaster recovery and business continuity plans to ensure data availability and system functionality in emergency scenarios. Serve as a technical project manager for major IT initiatives, coordinating cross-functional teams to achieve project milestones and deliverables. Plan and conduct regular information security training sessions for employees, emphasizing best practices, awareness of security threats, and the importance of compliance with organizational security policies. Collaborate with IT management to formulate strategic technology plans that align with business goals and objectives, including budgeting and resource allocation for IT projects. Provide guidance and foster the growth of IT team members by sharing expertise in system design, security, and technology trends in accordance with the industry best practices. Lead by example, encouraging a culture of continuous learning and improvement.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field. At least five years of system administration hands on experience with the following technologies is strongly preferred: Windows Operating Systems (server and client), Office 365, VMWare, Identity Management, Windows Operating Systems, Cisco Networking, Phone system, VPN, Multifactor authentication, Endpoint protection, Cloud infrastructure, project management, technology solution implementation Advanced system administration and/or security certifications (e.g., Microsoft MCSE, CompTIA Server+, CCNP, CISA) preferred. An equivalent combination of education and experience may be substituted.

REQUIRED SKILLS AND ABILITIES:

Deep understanding of operating systems, network configurations, and complex system interactions to diagnose and resolve issues efficiently. Proficiency in scripting languages (e.g., PowerShell, Bash, Python) to automate routine tasks, enhancing system efficiency and reliability. Expertise in managing and optimizing virtualized environments (VMware, Hyper-V) and cloud platforms (AWS, Azure, GCP) for scalable and flexible IT infrastructure. Comprehensive knowledge of security protocols, firewall management, and intrusion detection systems to safeguard the organization's data and IT assets. Strong understanding of advanced networking concepts, including VLANs, routing protocols, and WAN technologies, to ensure seamless integration and performance of networked systems. Ability to lead complex IT projects, including planning, execution, and monitoring, ensuring alignment with organizational goals and timelines. Excellent communication skills for translating technical information to non-technical stakeholders and mentoring junior team members. Ability to work flexible hours.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Prolonged periods sitting at a desk and working at a computer Dexterity of hands and fingers to operate a computer keyboard, mouse, and other related devices Physically able to participate in training sessions, presentations, and meetings #J-18808-Ljbffr North Carolina Joint Underwriting Association and North Carolina Insurance Underwriting Association