Digital Project Manager

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

We are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer Care, Operations/Systems Teams (Internal & External), Compliance/Legal, and lines of business stakeholders to understand the feasibility and subsequent deliverability of required solutions.

Responsibilities

• Own the end-to-end intake and prioritization process, leading grooming sessions to evaluate incoming requests, refine requirements, size work, identify dependencies, and coordinate resource allocation across multiple initiatives.
• Manage development team workload and capacity, balancing priorities across competing initiatives to optimize delivery timelines and resource utilization.
• Partner with Product, UX/UI, Content Operations, Development, QA, and business stakeholders to align priorities and coordinate delivery across multiple workstreams.
• Serve as the primary point of coordination for project execution, leading stakeholder meetings, status reviews, and working sessions to drive decision-making, remove blockers, manage risks, and ensure successful delivery against business objectives.
• Develop and manage project scope, timelines, resource assignments, communication plans, and project documentation throughout the project lifecycle.
• Gather, document, and communicate business and technical requirements while ensuring adherence to project management methodologies and governance processes.
• Maintain project plans, schedules, and status reporting to ensure transparency, accountability, and alignment across stakeholders.
• Facilitate project meetings, document action items and decisions, and drive accountability for follow-through and execution.
• Manage multiple concurrent projects ranging from operational enhancements and quick wins to large-scale strategic initiatives.
• Support continuous improvement of project management processes, tools, templates, and best practices.

Qualifications

• Experience working with Content Management Systems (CMS), specifically Adobe Experience Manager (AEM) and Drupal
• Experience working with project management and work intake tools, specifically JIRA and Workfront
• Experience leading intake, backlog grooming, and prioritization processes, including requirements refinement, effort estimation, dependency identification, and resource assignment.
• Proven ability to manage development team capacity and workload across multiple concurrent initiatives, balancing roadmap priorities, operational support, and urgent business requests.
• Demonstrated success partnering with Product, Development, UX/UI, QA, Content Operations, and business stakeholders to deliver complex digital initiatives.
• Excellent written and verbal communication skills are required - experience with tools like Slack and Microsoft Teams necessary
• Ability to multi-task and deliver upon numerous objectives/goals.
• Strong computer, reporting & presentation skills (Excel, Word, PowerPoint, etc.).
• 4-6 years' experience in digital project development/management.
• Deep understanding of the digital environment and evolving tools and platforms used to improve online presence.
• High degree of independent leadership, critical and strategic thinking, accountability, analytical, and teamwork skills.
• Experience working directly with Executive level stakeholders.
• Bachelor's Degree from accredited College or University.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $64,260 - $105,570 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.