Front Desk Monitor, Garden House

Position: Front Desk Monitor, Garden House Reporting Program Director Location Manhattan (East Village), New York, New York, United States Schedule Sundays through Thursdays (11:00pm-7:00am) Responsibilities Monitors the entry and egress of building residents and guests. Responsible for taking telephone messages for the residents and staff. Responsible for the distribution of resident mail. Provides the first line of defense in case of emergencies; (i.e. calling management, the fire department in case of a fire, etc.), assists with crisis intervention and building evacuation. Conducts building rounds throughout shift. Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook. Monitors and documents client self‑administration of medication, according to program policy and procedures. Reports incidents or behavioral changes in residents to on‑call staff. Assists with client cooperative meal plan as applicable. Attends training as requested by supervisory staff. Provides front desk coverage at other ACMH residential locations as assigned, based on program needs. Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors. Performs duties as assigned by supervisor. Qualifications High school diploma. Ability to work with people and take responsibility for the duties of the position. Willingness to cover front desk shifts at multiple ACMH residential locations as needed. Salary Full‑time Salary: $41,600 Equity and Inclusion ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status. #J-18808-Ljbffr Y-Axis