Accounts Receivable Specialist

Accounts Receivable Specialist

Join New Era Technology, where people first is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

What is the role

The Accounts Receivable Specialist is responsible for managing accounts receivable activities, including invoicing, payment monitoring, collections, and resolving billing discrepancies in a timely manner.

The following include but may not be limited to the responsibilities of the Accounts Receivable Specialist:

• Manage the accounts receivable process from invoicing to payment collection.
• Prepare and send invoices to clients on time.
• Respond to customer billing concerns and resolve invoice issues.
• Monitor outstanding accounts and follow up on overdue payments.
• Build and maintain good relationships with customers.
• Communicate with customers through email, phone calls, and account statements regarding unpaid invoices.
• Process and allocate customer payments accurately.
• Perform customer account and bank reconciliations.
• Prepare accounts receivable and aging reports.
• Use ERP and accounting systems to manage billing, collections, and reporting.
• Use Microsoft Excel to maintain records and prepare reports.
• Support audit requests and assist with other finance-related tasks as needed.
• Perform other duties as assigned.

Work Set-Up / Work Schedule

• Remote
• 6:00 AM – 3:00 PM (PH Time)

Who we are looking for

Successful candidate must possess:

• Must have at least 3 years of Accounts Receivable experience supporting APAC countries.
• Must have experience with Xero accounting software or at minimum, a working knowledge of Xero.
• Must have experience with invoicing, collections, payment allocation, and reconciliations.
• Proficient in Microsoft Office, particularly Excel.
• Experience supporting multiple stakeholders in the IT industry is a plus.
• Strong attention to detail, problem-solving, communication, and stakeholder management skills.
• Organized, self-motivated, and results-driven, with the ability to manage multiple priorities, meet deadlines, and work effectively both independently and within a team.
• Willing to perform other duties as assigned.

What we offer

• Day 1 HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided