Assistant Store Manager I Mobile

Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I (ASMI) you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning. You'll know the drill with retail schedules - it's all about your flexibility. Working evenings, weekends, and holidays is part of the overall picture. You'll report to the Store Manager, indirectly manage the team of pros at our store, and when the Store Manager is out, you'll handle day‑to‑day responsibilities. What You’ll Do Typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic, indirectly managing a team of 2 to 5 sales representatives. Translate performance goals and objectives for the team and individual employees (setting weekly, monthly, and individual sales goals). Manage against store revenue to drive acquisition and retention initiatives, monitoring progress, providing feedback, and adjusting goals as needed to achieve store targets. Provide ongoing training and coaching for sales staff to meet sales performance objectives. Facilitate weekly sales meetings to ensure sales associates are aligned with corporate initiatives, including customer and product strategies. Serve as a point of escalation for complicated sales and/or customer disputes. Ensure staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives. Support troubleshooting for customer technical problems and sales tool related issues. Assess local competitive assortment and pricing trends and escalates competitive discrepancies to leadership. Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools. Assist with hiring, onboarding, developing, and scheduling sales staff. Assist with daily cash reconciliation and weekly store audits as assigned. Assist with store and sales floor inventory to ensure alignment with corporate store design strategy. Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses). What’s in It For You? A competitive wage and top‑notch bonus/incentive plans. A pro‑sales culture that honors what salespeople contribute to our success. Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules. Comprehensive healthcare benefits with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Who You Are Minimum High School Diploma/GED and 3 years' experience in a related field (sales, business, and/or management). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. Ability to motivate and coach staff to meet established sales, retention, and customer experience targets. Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base. Strong business acumen with an understanding of how to run a successful store. Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrating products and services. Ability to work and multitask in a fast‑paced, constantly changing environment; able to prioritize and adjust approach based on current environment. Computer literacy with an aptitude for learning communication products, services, and accessories. Ability to lift 25–50 pounds to help manage stock room inventory. Fluency in Spanish, both written and spoken. Preferred 1 year of management or leadership experience (preferably in Wireless, Telecommunications, and/or Retail Sales). Previous experience with store operational duties. Experience selling Wireless/Mobile products is highly preferred. Compensation Hourly pay rate is in the range of $23.27–$34.90 per hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets #J-18808-Ljbffr Cox Communications