Food & Beverage Manager

Job Title: Restaurant Manager


Location: Hotel EMC2
Department: Food & Beverage
Reports To: Vice President of Food & Beverage


Position Summary

The Albert at Hotel EMC2 is seeking a poised, visionary, and detail-oriented Restaurant Manager to lead our front-of-house team. As the face of The Albert, you will be responsible for orchestrating the daily symphony of service, ensuring that every guest receives a bespoke experience that aligns with our brand's prestigious reputation.

The ideal candidate possesses a deep passion for fine wine and spirits, a refined understanding of culinary techniques, and the natural charisma to lead a high-performing team in a fast-paced, high-stakes environment.

Key Responsibilities
- Oversee all floor operations during service, ensuring impeccable standards of silver service, table maintenance, and pacing.

- Oversee maintenance on all digital systems such as Micros and POS.
- Cultivate and maintain relationships with VIPs, regulars, and dignitaries. Handle guest feedback with extreme grace, transforming challenges into opportunities for loyalty.
- Recruit, train, and inspire a diverse team of servers, sommeliers, and hosts. Foster a culture of constant improvement and professional pride.
- Manage P&L, labor costs, and inventory. Work closely with the General Manager to drive revenue through curated events and optimized seating strategies.
- Collaborative Innovation: Partner with the Executive Chef and Beverage Director to ensure a cohesive narrative between the kitchen and the dining room.
- Compliance & Standards: Ensure the physical environment (lighting, temperature, decor) is flawless and that all health, safety, and liquor regulations are strictly surpassed.

Candidate Requirements
- Experience: Minimum of 5+ years of management experience in a luxury, fine-dining, or Michelin-starred environment.
- Education: A degree in Hospitality Management or a related field is preferred.
- Expertise: Deep knowledge of global wine regions and spirits (Level 2 Sommelier certification or higher is a significant plus).
- Aesthetic & Poise: Impeccable professional grooming and the ability to maintain composure under high pressure.
- Communication: Exceptional verbal and written communication skills; multi-lingual capabilities are highly valued.
- Technical Savvy: Proficiency with high-end reservation systems (e.g., SevenRooms, Resy) and POS software.

About the Company

A uniquely different type of hospitality management company, we innovate businesses by leveraging a diverse range of dynamic leaders with decades of industry expertise. We are committed to providing distinct, engaging and unforgettable service experiences that are truly aligned with the values and lifestyles of our guests.

Our people are our most important asset, the guest is the reason behind everything we do, we are genuine and humble in our service approach, and we embrace the diversity of our people, which mirrors the diversity of the guests we serve.

We relentlessly pursue the finest talent, trends, and ambiances to create extraordinary experiences. A deep passion for exceptional customer service creates engagement and loyalty. Innovative programming and perpetual development keep us fresh and relevant.

We embrace emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment and online engagement with our guests.

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:

• Medical Plans: Choice of three plans to meet your healthcare needs.
• Dental Plans: Two options for dental coverage.
• Vision Insurance: Coverage for routine eye care and eyewear.
• Paid Time Off (PTO): To support work-life balance.
• 401(k) Retirement Plan: Plan for your future with employer contributions.
• Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
• Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
• Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
• Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
• Commuter Benefits: Save on transit and parking expenses.
• Pet Insurance: Options to support your furry family members.

Please note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request.

This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.