Certified Medical Assistant

Certified Medical AssistantPhoenix - Maryvale - Phoenix, AZ 85031OverviewPosition Type Full Time Job Shift On Site Travel Percentage Up to 5% Category Medical TechniciansDescriptionSanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.Job SummaryThe Certified Medical Assistant will utilize their expertise to make a significant impact in both clinical and administrative roles. In this position, they will perform various tasks, ranging from assisting with patient care and advanced procedures under the direction of a licensed Independent Provider (LIP) to ensuring smooth office operations. As a certified professional, the Medical Assistant's skills will enable them to perform clinical and administrative duties with high competence, contributing to superior patient care and clinic efficiency.Essential Job FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Clinical Duties:Patient Preparation and Assistance Assist in preparing patients for examinations and procedures by taking vital signs, recording medical histories, and providing reassurance.Support healthcare providers during patient exams by preparing exam rooms, organizing instruments, and ensuring all necessary supplies are available.Independent Clinical Tasks Perform blood draws (venipunctures or capillary punctures), administer injections and vaccines, and assist with minor procedures as ordered by the LIP.Administer oral, topical, sublingual, or injectable medications per LIP's orders and within the medical assistant scope of practice.Clean, dress, and bandage superficial wounds and assist in routine clinical tasks like CLIA-waived tests.Conduct regular quality control tests to ensure the accuracy of lab results and proper lab equipment functioning.Sterilization and Infection Control Follow proper procedures for labeling, handling, and transporting specimens to ensure accuracy and avoid contamination.Maintain aseptic techniques during clinical procedures to prevent infections.Sterilize medical instruments using autoclaves or other sterilization methods and disinfect exam rooms and equipment after each patient encounter.Use appropriate PPE (gloves, masks, gowns) to minimize the risk of healthcare-associated infections (HAIs).Ensure that biohazardous waste is disposed of according to protocol.Emergency Response and Patient Care Provide basic first aid and assist with medical emergencies as per Basic Life Support (BLS) standards.Demonstrate cultural awareness and sensitivity when delivering patient care.Age-Specific Care Provide age-appropriate care and understanding for patients from newborns to elderly individuals.Utilize age-specific techniques (e.g., distraction, comfort positions) to reduce discomfort and anxiety during procedures, particularly with pediatric patients.Pediatric-Specific Duties Measure and record vital signs, growth parameters, and assist pediatricians during exams and routine procedures.Administer vaccines per pediatric immunization schedules and assist with specimen collection for lab testing.Ensure readiness of emergency equipment in pediatric settings and respond to medical emergencies involving children.Administrative Duties:Medical Record Management Ensure accurate and up-to-date patient records by entering data, filing documents, and managing electronic health records (EHR) systems.Safeguard patient confidentiality and maintain compliance with HIPAA regulations.Office Support Manage general office tasks, including answering phones, organizing medical supplies, and maintaining inventory.Assist with billing, coding, and insurance claims processing as guided by experienced staff.Perform pre-visit planning to gather relevant patient information for upcoming appointments.Follow-up and Documentation Provide timely responses to telephone encounters and patient inquiries.Complete documentation for urgent care follow-ups, communicable disease reporting, and hospital transfers.Facilitate patient coordination for pre-op clearance, medication authorizations, and referrals.Patient Scheduling and Coordination Schedule patient appointments, confirm and verify patient details, and assist with urgent care patient follow-up calls.Prepare informed consent documents and coordinate the transmission of lab specimens (e.g., Cologuard, blood tests).QualificationsSupervisory ResponsibilitiesThis position has no supervisory responsibilities.Required EducationHigh school diploma or equivalent.Completion of an accredited medical assisting program.Required ExperienceOne (1+) year of experience in the healthcare field.Required Licenses and CertificationsActive Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).Active Basic Life Support (BLS) Certification – Accredited by the American Heart Association (AHA).Required Knowledge, Skills, and AbilitiesCommunication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively and compassionately with patients, families, and healthcare staff.Organizational Skills: Strong ability to manage multiple tasks efficiently, maintain accurate records, and work well in a fast-paced environment.Attention to Detail: High attention to detail when performing both clinical and administrative tasks to ensure patient safety and accuracy.Teamwork and Collaboration: Ability to work effectively as part of a team, take direction from supervisors, and cooperate with colleagues to ensure high-quality care.Professionalism: Consistently demonstrate professionalism in appearance and behavior.Patient-Centered Care: Passion for providing exceptional patient care with an understanding of age-specific needs and cultural sensitivity.Ability to work in a fast-paced, patient-centered environment.Flexibility to rotate shifts, weekends, and holidays as required by the clinic's needs. Typically full-time, with potential for evening or weekend shifts depending on the facility's schedule.Perform other duties as assigned by the supervisor or organizational leaders.Preferred QualificationsCandidates with prior Certified Medical Assistant experience (at least 2+ years) are preferred.Bilingual (Spanish/English) is preferred.Financial ResponsibilitiesThis position does not currently have financial responsibilities.Budget ResponsibilitiesThis position does not currently have budget responsibilities.LanguagesEnglish is required.Bilingual Spanish is preferred.TravelThis position does not require travel.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Includes all patient-facing clinical staff (Medical Assistants, Phlebotomists, Mammography Technologists, Radiologic Technologists, Multi-Specialty staff, Providers) as well as Facilities Technicians. These positions typically require prolonged standing and walking, frequent bending, reaching, lifting, pushing, and pulling of equipment or supplies (up to 50 pounds), manual dexterity, and compliance with infection control and safety protocols. Facilities Technicians may also perform repairs, renovations, remodeling,