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Client Success Principal (Fully Remote)

$127.66k - $167.11k

Included Health, Inc.

  • Manage a portfolio of complex clients, reselling value and identifying upsell opportunities.
  • Develop measurable client goals, retention plans, and deliver business reviews.
  • Conduct Partnership Connect meetings and serve as a trusted advisor to client executives.
Qualifications:
  • 7+ years client success experience with mid to large enterprise clients.
  • Deep understanding of employer benefits landscape and executive-level communication.
  • Proven data analysis skills to derive insights supporting client value.
  • Base salary range $127,660 - $167,112 per year, plus bonus and equity.
  • Full medical, vision, dental, 401(k), and disability coverage.
  • 12 weeks paid parental leave, PTO/DTO, and remote-first culture.
Included Health

Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.

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Vacancy posted 3 days ago
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