Legal Assistant

We are seeking a Legal Consultant – II to support the Court Order Compliance Group / Criminal Response Team in a high-volume, 24x7x365 environment. This role works directly with law enforcement on urgent and life-threatening matters, requiring exceptional accuracy, confidentiality, judgment, and attention to detail. Key Responsibilities Handle high-priority calls from law enforcement and authenticate callers before providing authorized customer records. Process and document cases accurately from start to finish. Review, validate, and respond to subpoenas, court orders, and search warrants . Enter legal process and customer/account information into workflow systems. Review data for errors or deficiencies and make necessary corrections. Make sound decisions under pressure and escalates matters when appropriate. Manage multiple priorities and high call volumes while maintaining accuracy and compliance. Communicate professionally with law enforcement personnel. Qualifications Bachelor's degree required ; any field of study accepted. Ability to apply for required government clearance . Basic understanding of legal concepts and terminology. Strong customer service, communication, problem-solving, and decision-making skills. Excellent attention to detail, typing, data-entry, and computer skills. Ability to work independently in a fast-paced, high-pressure environment. Legal education or experience is preferred; paralegal certificate is not required . Customer service, dispatch, call center, or similar high-volume experience is a plus. Must be willing and able to work any shift in a 24x7x365 operation. 5 weeks of mandatory training ; candidates must attend all training dates without exception. Must be on time, logged in, and ready to work at the scheduled start time . No personal phone use at the desk. This is not a cybersecurity role . Recent bachelor's degree graduates are welcome to apply. #J-18808-Ljbffr NextGen | GTA: A Kelly Telecom Company