AR and Collections Assistant

Hiring for the following location(s): 613 Main Street, Wilmington, Massachusetts 01887, United States About Us Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision. We joined the Watsco family in 1999. Watsco is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R industry, currently operating over 571 locations in 37 states in the United States, Canada, Mexico, and Puerto Rico. Plus market coverage on an export basis to parts of Latin America and the Caribbean. Homans Associates is an Equal Opportunity Employer. Homans offers a competitive total pay and benefits package inclusive of health, dental, vision, life insurance and 401(k). Job Description AR and Collections Assistant Location: Wilmington Branch | Schedule: Monday-Friday, 8 AM–5 PM | Compensation: $25.00/hour Position Overview Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi, Armstrong and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. As the AR and Collections Assistant you will manage and maintain aging with a personal portfolio of up to 500 customers. Requires building relationships, understanding account reconciliations and understanding cash applications. Responsibilities Develops positive rapport with customers, branch employees, management, and the credit and accounting team. Provides professional service to internal and external customers. Reviews collection status reports to ensure that outstanding balance payments meet company and department goals. Evaluates delinquent accounts to ensure that all appropriate collection efforts are used before assigning bad debt status. Reports uncollectible accounts to the Credit Manager. Make regular, proactive customer contact including daily collection calls for accounts over 30 days past due. Maintains >30 days overdue balances and focuses on collections. Review unapplied cash and account reconciliation Approves or denies sales orders on credit hold. Other duties as assigned. Requirements Associate's degree (A. A.) from two-year college or greater preferred. Knowledge of basic accounts receivable functions. 2-3 years of collections experience, business to business preferred. Must have the ability to negotiate transactions on an intra- and inter-company level. Must possess the ability to mediate situations among employees and customers as they arise. Intermediate user of the Internet and Microsoft Office Products (Word, Excel, and Outlook), with an emphasis on the ability to prepare and analyze data using Excel spreadsheets. Ability to learn new software quickly and accurately. Familiarity with 3rd party billing Versapay. AvaTax and Cloudsuite CSD. (Not a requirement) Benefits Competitive compensation with growth potential Career advancement opportunities – internal mobility to expand your role Employer-Paid Life/AD&D Insurance Employee Stock Purchase Plan Health & Wellness Program Position Type Hourly Status Full-Time #J-18808-Ljbffr RadNet