Mortgage Loan Partner - Pre Approval Specialist

Job Description

Job Description

Novus Home Mortgage - Remote Available - Florida Preferred

Team Clermont is a high-producing mortgage team built on trust, communication, thoughtful advice, and a strong client experience. We lend in all 50 states and are known for providing clear guidance, strong pre-approvals, proactive updates, and a high level of care for both clients and referral partners.

We are looking for an experienced, detail-oriented, client-focused Loan Partner/Pre-Approval Specialist to support borrowers, referral partners, and our internal team from pre-qualification through closing.

We welcome remote applicants, but we are especially interested in candidates located in Florida who can work in the office.

This person will serve as a key extension of the Loan Originator by helping structure files correctly, communicate clearly, stay ahead of issues, and keep the pipeline moving smoothly.

This is not a passive administrative role. It is a role for someone who takes ownership, thinks ahead, follows through, communicates professionally, and enjoys being relied upon as an important part of a fast-moving mortgage team.

The right person will help move clients from pre-qualification through contract and into processing while helping keep files clean, communication strong, and the client experience consistent.

You are a great fit for this role if you:

• Are highly organized and naturally follow through

• Think ahead and catch issues early

• Communicate warmly, clearly, and professionally

• Stay calm under pressure

• Can manage multiple priorities without losing track of details

• Take ownership instead of waiting to be told every next step

• Enjoy supporting a team and helping grow the business

• Are comfortable making recommendations, not just asking questions

Compensation: Base salary: $60,000 annually. Per-loan bonus. Opportunity may be available for licensed candidates to originate self-sourced business under company guidelines and an approved compensation structure. Final compensation structure will be based on experience, licensing, and role fit.

$60,000 annual base salary plus per-loan bonus

Pre-Qualification & Pre-Approval

• Follow up promptly with new applications and assigned leads

• Review loan applications thoroughly with borrowers

• Request and review supporting documentation for income, assets, credit, and eligibility

• Help assess borrower readiness and scenario viability

• Explore all reasonable loan options before a file is declined

• Prepare accurate pre-approval letters and supporting documentation

• Clearly communicate approval terms, limits, and next steps to borrowers

• Flag red flags, structural issues, or concerns early

• Provide concise updates and recommendations to the Loan Originator

Client & Referral Partner Communication

• Provide a warm, professional introduction to how Team Clermont works

• Communicate clearly and confidently with borrowers, Realtors, financial planners, builders, and referral partners

• Notify referral partners promptly when pre-approvals are issued and throughout the loan process

• Serve as a helpful resource when the Loan Originator is unavailable

• Keep clients and referral partners informed throughout the process

• Make regular follow-up calls to pre-approved buyers who are actively shopping

• Help maintain and strengthen referral partner confidence

Contract to Processing Handoff

Once a contract is received, this person will:

• Onboard the file quickly and accurately

• Coordinate for disclosures to be sent

• Follow up to ensure disclosures are signed promptly

• Gather and organize the core documentation needed before submission to processing

• Prepare the client for next steps, including insurance, timelines, and expectations

• Ensure key data fields, milestones, and referral source information are complete in the LOS

• Submit a clean, complete, and organized file to processing

• Communicate clearly with the processor regarding file structure and outstanding items

This role is expected to help ensure the file is as complete and accurate as possible before it goes to the Processor.

Pipeline Management & Team Support

• Review the pipeline daily to identify urgent files, deadlines, and potential issues

• Help monitor loans through closing

• Work closely with processors, underwriters, title, insurance, and other third parties

• Attend and contribute to pipeline meetings

• Help resolve loan issues before escalating to the Loan Originator

• Conduct pre-closing, funding, and post-closing support calls as needed

• Support continuity for the team when the Loan Originator is unavailable

• Help improve workflow, communication, and process where needed

This role is central to the future growth of Team Clermont. The right person will help strengthen client and referral partner relationships, protect file quality, improve workflow, and create a smoother, more scalable business model.

This is a great opportunity for someone who wants to make a real impact, be relied upon, and grow into a trusted right hand within a respected mortgage team.

Preferred Experience & Qualifications

• Mortgage experience as a Loan Partner, LOA, Experienced Processor, or Loan Originator who no longer wants to work 100% commission

• Strong understanding of agency and investor guidelines

• Experience reviewing and analyzing income, assets, credit, and borrower documentation

• Experience with DU/DO, LP, MI, and structuring common borrower scenarios

• Ability to identify loan structure concerns and recommend possible solutions

• Familiarity with Encompass or similar LOS platforms

• Strong understanding of mortgage documentation, disclosures, and pipeline flow

• Ability to work with clients and referral partners in multiple states

• NMLS registration or licensing as needed for the responsibilities of the role and company requirements

At Novus Home Mortgage, we combine personalized expert guidance with mortgage technology to make the mortgage process simpler, smoother, and more transparent.

Team Clermont is a high-producing mortgage team built on trust, communication, thoughtful advice, and a strong client experience. We are known for providing clear guidance, strong pre-approvals, proactive updates, and a high level of care for both clients and referral partners.

We lend in all 50 states and take great care of clients, referral partners, and our team.