Office Support Assistant

Job Description

Job Description

Aid Home Healthcare Services is seeking a reliable and adaptable Office Support Assistant to join our team. This role provides flexible administrative and clerical support across departments based on current operational needs. As part of a smaller, collaborative team where every member wears multiple hats, the ideal candidate is proactive, willing to step into different responsibilities as needed, and committed to delivering excellent support to both internal teams and those we serve.

Key Responsibilities

• Perform a variety of clerical and computer-based administrative tasks to support daily operations.
• Answer and manage inbound phone calls in a professional, courteous manner.
• Make outbound calls as needed for scheduling, follow-up, coordination, or other business purposes.
• Provide flexible support to whichever department requires additional assistance.
• Multitask effectively in a dynamic office environment while maintaining accuracy and attention to detail.
• Collaborate closely with team members and contribute to a positive, supportive workplace culture.
• Be available to visit members in the field as needed to provide support, conduct follow-ups, and assist with service delivery.
• Provide temporary member coverage when necessary to ensure continuity of care and support services.
• Assist with other duties as assigned, including stepping into additional roles when needed to support the team.

Requirements

• Fluent in both English and Spanish (spoken and written).
• Valid, current driver’s license and ability to drive a company vehicle when required.
• Strong computer and clerical skills with proficiency in standard office software and systems.
• Proven ability to multitask, prioritize, and manage competing demands.
• Excellent teamwork skills and a strong work ethic.
• Willingness to adapt and take on varied responsibilities in a smaller team environment where flexibility is essential.
• Professional communication skills and a customer-service-oriented attitude.
• Willingness to cover visible tattoos and remove non-traditional earrings while on duty to maintain a professional appearance.

Preferred Qualifications

• Previous experience in an office support, administrative, or healthcare-related setting.
• Familiarity with electronic health records or healthcare office workflows (helpful but not required).

Aid Home Healthcare Services values team members who are dependable, collaborative, and ready to contribute wherever needed. If you are bilingual, adaptable, and thrive in a supportive team environment, we encourage you to apply.

We are family-owned home care agency that has proudly served our community for over 20 years. Our mission is to provide the highest quality care while helping members remain safe, independent, and comfortable in their own homes. We are seeking compassionate and qualified individuals to join our team as we continue to grow and expand services to meet the needs of the community.

Company Description

We are family-owned home care agency that has proudly served our community for over 20 years. Our mission is to provide the highest quality care while helping members remain safe, independent, and comfortable in their own homes. We are seeking compassionate and qualified individuals to join our team as we continue to grow and expand services to meet the needs of the community.