IT Support Specialist - Secret Clearance

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions. This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success. Key responsibilities Provide desktop and end-user support within a secure DoD environment Troubleshoot hardware, software, and network issues Install, configure, and maintain Windows-based systems Support Microsoft Office and Adobe product suites Document issues, resolutions, and system changes Ensure compliance with DoD policies, procedures, and security requirements Required Qualifications Active Secret security clearance U.S. citizenship CompTIA A+ certification CompTIA Security+ certification Windows 10 Computing Environment Certification (or current DoD-approved equivalent) MCTS – Windows 10 certification (or current equivalent if accepted) Available for OCONUS travel about once per month for up to 7 days per trip Preferred Qualifications Bachelor’s degree 10+ years of IT support, desktop support, or help desk experience Experience providing IT support in DoD or federal environments Comprehensive health insurance (medical, dental, vision) 401(k) retirement plan with company match Paid time off and federal holidays Professional development and certification reimbursement On-site role at Fort Bliss, TX with opportunities to support critical federal missions Dynamic, growth-oriented work environment #J-18808-Ljbffr