Call Center Representative

About Us Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams. We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind. Job Overview We are seeking a dependable and customer-focused Call Center Representative to assist customers with service inquiries, appointment scheduling, and general support. This role requires excellent communication skills and a commitment to delivering a positive customer experience. Responsibilities Answer incoming customer calls professionally Assist customers with questions and service requests Schedule appointments and update customer information Document customer interactions accurately Escalate complex issues to the appropriate team members Support administrative tasks related to customer service Maintain professionalism and confidentiality in every interaction Qualifications High school diploma or equivalent preferred Excellent verbal communication and active listening skills Strong customer service and problem-solving abilities Basic computer and data entry skills Ability to manage multiple tasks efficiently #J-18808-Ljbffr