Service Account Coordinator

Alphabe Insight

Service Account Coordinator

Catch Vibe Voice is a dynamic and fast-growing company committed to delivering seamless operational excellence and exceptional service standards. We pride ourselves on building efficient systems, fostering collaboration, and creating an environment where team members can thrive and grow. Our mission is to streamline logistics and operations while maintaining a strong focus on quality, reliability, and innovation.

Job Description

We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is organized, communicative, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

Coordinate daily account activities to ensure timely and accurate service delivery
Serve as a primary point of contact for client inquiries and support requests
Maintain and update client records, reports, and documentation
Collaborate with internal teams to ensure alignment on client needs and project timelines
Monitor account performance and identify opportunities for improvement
Assist in preparing reports, presentations, and service updates for clients
Ensure all processes comply with company standards and procedures

Qualifications

Strong organizational and time-management skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks and prioritize effectively
Problem-solving mindset with attention to detail
Proficiency in standard office software and digital tools
Ability to work both independently and as part of a team

Additional Information

Competitive salary package
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Ongoing training and skill development
Stable, full-time position with long-term potential

Apply

Vacancy posted 23 hours ago

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