Director, AI-Driven Digital CX & Innovation
Verizon Communications
Verizon Communications is seeking a Director of Digital Customer Experience & AI Innovation to drive our digital transformation. This leadership role will focus on creating a personalized customer experience through AI, ensuring every client benefits from a top-tier service regardless of their needs. Your responsibilities include leading workshops, resolving workflow inefficiencies, and overseeing the integration of cutting-edge technology. The ideal candidate will have significant experience in a SaaS environment and a proven record of driving customer engagement strategies in a hybrid work setting. #J-18808-Ljbffr Verizon Communications
Vacancy posted 2 days ago
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