Client Service Specialist - 3rd: M-F

Job Description

Job Description

Client Service Specialist

Transportation, Logistics, Supply Chain and Storage

$26.50 per hour

Monday-Friday, 11:00pm-7:30am

Lockbourne, Ohio (Onsite)

Temp to Hire

 

Why You’ll Love This Job:

• After being hired on, the following benefits are offered:
  • Medical, dental, and vision benefits
  • PTO 
  • Holiday pay
  • Tuition reimbursement for job-related education
  • Employee discounts and wellness incentives up to $100 per year
• Work in a safe, team-oriented environment
• Opportunity to operate a variety of material handling equipment
• Be part of a leading logistics company with career growth opportunities

 

What You’ll Do:

• Respond to orders, general client inquiries, invoice questions, and client complaints
• Resolve issues with orders, delivery dates, or service
• Resolve client complaints by determining the cause of the problem, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution

What We’re Looking For:

• Strong client service, communication, and active listening skills with a quality-focused mindset
• Effective problem-solving and conflict resolution abilities, with strong documentation skills
• Freight forwarding knowledge and the ability to multitask in a fast-paced environment
• 2+ years of client service experience and a High School Diploma required
• Must be able to pass a background check and drug screening

Apply Today!

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About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.