Manager, Revenue Cycle Analytics

Role Description

This is a newly created, high-visibility role on our Performance Management team, a fast-paced function focused on revenue cycle operations and analytics. You’ll serve as the technical lead for a growing service line by building performance reports, conducting root-cause analyses, and translating operational questions into scalable data products used by four director-led business teams, executive leadership, and client-facing stakeholders. You’ll work with a high degree of autonomy and help shape a new analytics service line.

What You'll Do

• Data Development & Engineering
  • Design, develop, and maintain complex SQL queries and data models in Snowflake, with adaptability to Databricks, data lakes, and downstream databases as the stack evolves.
  • Build scalable, reusable, well-QA’d datasets, including safely handling joins, one-to-many relationships, and duplication risk before release.
  • Partner with data engineering to ensure data integrity, availability, and efficient pipeline design.
  • Troubleshoot and resolve data discrepancies across multiple source systems.
• Revenue Cycle Analytics & Reporting
  • Apply deep knowledge of revenue cycle operations, including physician (PB) and hospital (HB) billing, AR days, defective/untouched AR, denial rates, charge lag, collections, and productivity KPIs.
  • Build and maintain physician data models in Epic.
  • Own end-to-end development of Power BI dashboards and reports used by internal leadership, operating teams, and external clients.
  • Define, standardize, and govern KPI definitions to drive consistency across the organization.
• Performance & Root-Cause Analytics
  • Conduct root-cause assessments on operational performance issues and translate findings into actionable insights.
  • Design new reports and analytical products from scoping through delivery.
  • QA your own work before it goes to stakeholders.
• Stakeholder Collaboration
  • Partner directly with four business directors and their teams, executive leadership, and client stakeholders.
  • Communicate complex technical concepts clearly and concisely to non-technical audiences.
  • Act as a trusted advisor for data-driven decision-making across Performance Management.

Qualifications

• 8+ years in Revenue Cycle Management healthcare analytics.
• Hands-on Epic experience, ideally with the Clarity data model and physician (PB) billing data.
• Expert SQL skills in Snowflake, T-SQL, or Microsoft SQL, including joins, stored procedures, and data quality testing.
• Proven ability to build and maintain Power BI dashboards end-to-end.
• Solid working knowledge of Excel, including functions and data manipulation.
• Demonstrated critical thinking and self-directed problem solving; comfortable using AI/LLMs to accelerate work, while testing and validating output.
• 2+ years of leadership experience, formal or informal; the role has no direct reports at hire but is intended to grow into people leadership as the service line scales.

Requirements

• Experience with Databricks, data lakes, Astronomer Airflow, MS Azure Blob Storage, SSIS/SSRS.
• Experience owning data models and managing requirement changes and enhancements.
• Multi-client health system exposure and experience scaling analytics across clients.
• Client-facing analytics experience.

Benefits

• Base pay range is $65,000.00 - $116,747.20 per year.
• Eligible to participate in our annual bonus plan at a target of 10.00%.
• Competitive benefits package.