Print Production Level 1

Job Description

Job Description

Overview

Job Title: Print Production Level 1
Location: Cleveland, OH
Job Type: Hourly Consultant
Hours: 8 am to 5 pm, M-F
Pay: $21.00/hour

Essential Functions:

• Perform routine print production, document assembly, and finishing services to meet customer requirements.
• Receive, review, and electronically log incoming customer print jobs.
• Operate standard finishing equipment, including paper cutters, inserters, laminators, hole punchers, folders, and binding equipment.
• Operate basic office equipment, including printers, copiers, scanners, and fax machines.
• Operate low- to mid-volume production printers and copiers.
• Perform quality inspections before, during, and after each production run to ensure accuracy and quality standards are met.
• Sort, scan, and convert hardcopy materials into printed or digital formats using standard software applications.
• Wrap, pack, label, and prepare completed jobs for shipping or delivery.
• Estimate, schedule, track, and archive production jobs for future reuse, including file backup.
• Apply asset tags to office equipment and maintain accurate asset records.
• Track and coordinate office equipment moves, additions, and changes within customer locations.
• Clean and perform routine operator maintenance on production and office equipment.
• Monitor equipment performance and contact service personnel when maintenance is required.
• Process, distribute, and log incoming and outgoing faxes for billing purposes.
• Receive, log, and distribute accountable mail and incoming packages.
• Maintain production logs, billing records, meter reads, and operational reports.
• Process basic forms and perform data entry using a PC.
• Maintain inventory of production supplies and distribute materials as needed.
• Perform mail delivery, courier duties, and other administrative support tasks as assigned.
• Troubleshoot basic production issues to ensure timely completion of customer requests.
• Lift and move materials weighing up to 50 pounds as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

• Basic computer proficiency with keyboard, mouse, and general PC operations.
• Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to send and receive emails, save and retrieve files, and perform accurate data entry.
• Basic internet navigation and web browser skills.
• Ability to send documents to network printers and manage print queues.
• Basic mathematical skills, including multiplication, division, and percentages.
• Strong attention to detail and commitment to quality.
• Excellent organizational, time management, and multitasking skills.
• Professional demeanor with strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced production environment.

Experience:

• Minimum of 1 year of customer service experience required.
• Previous experience in print production, copy center, mailroom, or office services preferred.
• Post-high school technical training or related experience is preferred.

Education:

• High school diploma or equivalent required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!