Director Of Operations

Summary The Director of Operations drives store profitability by ensuring efficient support of the selling process and a strong customer shopping experience. This role oversees store operations, financial performance, staffing, facilities, technology, and key human resources processes. Responsibilities Lead support departments and store management to ensure resources and processes enable selling. Manage store financial performance, including profit and loss, budgets, expenses, accounting tasks, and payroll. Oversee merchandise receiving, processing, fulfillment, transfers, and back-of-house organization. Manage staffing, scheduling, facilities, maintenance, renovations, and technology in partnership with corporate teams. Oversee store-level human resources processes, associate relations, audits, employee records, leave administration, and workers compensation follow-up. Maintain store conditions that support the customer experience, including cleanliness, music, and temperature. Requirements Five or more years of experience in retail roles of increasing responsibility and volume. Knowledge of expense management, profit and shortage control, and basic accounting principles. Proficiency with available technology, including Google Workspace programs. Four-year degree or equivalent experience preferred. #J-18808-Ljbffr Brobston Group