EBS CRM Consultant

Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job DescriptionJob Description:Participate in Knowledge Transition sessions with the Business Users to understand the As Is business process flowsUpdate Functional Design Documents, Configuration Documents as needed.Prepare SIT and UAT test scripts.Analyze and provide solutions to the defects raised during SIT,UAT and post Go-live support period. Work with the development team to get the defects fixed and deployed.Perform the needed configurations for the CRM modules during SIT, UAT and cut-over.Prepare end-to-end business process training material and deliver the training to the business users.Post go live, conduct transition sessions, for the CRM business processes, with the client EBS support team Provide functional support to the development team, as needed, throughout the project duration.Liaise with the end-users to understand their concerns and provide meaningful solutions, as and when needed.Experience and desire to work in a management consulting environment that requires regular travelQualificationsRequired Skills:-Experience of several Oracle EBS R12 upgrade, implementation and support projects.A minimum of 5 Years of experience working extensively on the following R12 Oracle CRM modules.Oracle Service Contracts Oracle Field Service Oracle Tele-service Oracle Install Base Oracle Customer Support Oracle Sales Intelligence Oracle Depot Repair Oracle Sales Oracle ASO Service Oracle ServiceSound understanding of other EBS modules which interact with the CRM modules like Accounts Receivables, Order Management, Inventory etc.Ability to author excellent customer facing artifacts like Functional Design Documents, Test Scripts, Configuration Documents etcExcellent communication and relationship building skills with business users, development teams, third party vendors and system administrators.Excellent problem solving and analytical skillsExcellent time management and multi-tasking skillsBasic Qualification:-Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Additional Information** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Note:-This is a Fulltime job for youOnly US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.No OPT-EAD & H1B Consultants please.Please mention your Visa Status in your emailor resume.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services