CRM Support Specialist
Patten Title Company
Austin, United States | Posted on 03/16/2026 The CRM Support Specialist provides day-to-day support for the organization’s Customer Relationship Management (CRM) system (Zoho). This position focuses on troubleshooting, user support, data quality, reporting, and assisting with system enhancements. The ideal candidate is detail-oriented, technically capable, and comfortable supporting cross-functional teams. Key Responsibilities User Support & Troubleshooting Serve as the primary point of contact for CRM-related support requests. Troubleshoot issues related to workflows, permissions, dashboards, automation, and data. Escalate complex configuration or system-level issues to the primary CRM Administrator. Assist with onboarding new users and provide CRM training and guidance. System Maintenance & Configuration Support Support user account setup, role assignments, and access management. Assist with updates to fields, page layouts, workflows, pipelines, and dashboards. Test system updates and enhancements before deployment. Maintain documentation of CRM processes and internal procedures. Data Management & Quality Control Conduct routine data audits to ensure accuracy and completeness. Identify and resolve duplicate records and data inconsistencies. Support data imports, exports, and bulk updates. Assist with maintaining CRM integrations with other business systems. Help troubleshoot sync issues and automation failures. Work collaboratively with IT and external vendors when needed. Requirements 1–3+ years of experience supporting or working within a CRM system. Experience with platforms such as Salesforce, HubSpot, Zoho, Microsoft Dynamics, or similar. Strong troubleshooting and analytical skills. Working knowledge of CRM workflows, reporting, and data structures. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. CRM Administrator certification (or actively pursuing certification). Familiarity with automation tools (Zapier, Power Automate, etc.). #J-18808-Ljbffr Patten Title Company
- UNITED WA in Austin, Texas is seeking an IT Systems Support Specialist to monitor and maintain IT systems, provide end-user support, and assist... ...skills, and be proficient with Salesforce and CRM platforms. Competitive compensation and hybrid work options are...CRM
$50k - $65k
We are hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and technical support across a suite of CRM, AI, and marketing platform solutions designed for marketing and sales teams. This role combines CRM automation expertise with...CRMFull timeFlexible hours$50k - $65k
A dynamic technology company is seeking a motivated Product Support Specialist to provide outstanding client support for a suite of CRM and marketing platform solutions. The role requires experience in CRM administration, problem-solving skills, and the ability to communicate...CRMFull time- A leading title services firm in Austin seeks a CRM Support Specialist to provide day-to-day support for their CRM system. This role involves troubleshooting user issues, maintaining data quality, and assisting with system enhancements. The ideal candidate has 1-3+ years...CRM
$57.4k - $98.35k
...knowledge of the solution offering and configurations needed to support customers with their regulatory content. Self-motivated; proactive... ...of banking operations. ~ Experience using Salesforce.com as CRM is required. ~ Experience in field sales preferred. Other...CRMPermanent employmentContract workWork at officeRemote workWolters Kluwer
Austin, TX1 day ago$57.49k - $67k
...Description United Way for Greater Austin IT Systems Support Specialist Department: Systems and Operations Regular, Full-time,... ...skills, attention to detail, and experience with CRM platforms. Who you are: Cultivates innovation...CRMFull timeFlexible hoursUnited Way for Greater Austin
Austin, TX3 days ago$25 per hour
Description Family Support Specialist/NICU - Austin, TX Overview Hand to Hold® is a national non‑profit 501(c)(3) organization that provides... ...video conferencing, organizational and project management, and CRM technology. Additional Information Open to applicants in...CRMHourly payPart timeWork experience placementInternshipWork at officeLocal areaShift workRotating shiftWeekend workAfternoon shift- ...distributor based in Austin, Texas in the search for a motivated Sales Support Specialist to join their team for an immediate, growth-created need.... ...inquiries, and support product customization needs. CRM Management : Maintain and revise accurate customer records and...CRMFull timeWork at officeImmediate start
- ...Software Support Specialist I Create the future of e-health together with us by becoming a Software Support Specialist I. At CompuGroup... ...through software functionality. Documents customer cases in the CRM system and follows the processes established for CRM use...CRMWork at officeMonday to FridayFlexible hoursShift work
CompuGroup Medical
Austin, TX1 day ago $20 - $25 per hour
...hiring for a detail-oriented and proactive Sales Operations Support Specialist to join a collaborative, family-style team. This role is critical... ...Microsoft Office tools Experience with SAP or similar CRM systems Sales support experience is essential Compensation:...CRMWork at office- ...and where your next chapter begins. In This Role The Sales Support Specialist will strengthen the sales process by overseeing execution from... ...supporting ongoing account needs Proven experience working within a CRM platform to manage customer accounts, track activity, and...CRM
- ...cutting edge technologies! Acutronic is looking for a Sales Support Specialist who will support the sales process by coordinating customer inquiries... ...sales leadership with tracking opportunities, managing CRM records, and ensuring sales pipeline information is current...CRM
- .Software Support Specialist I page is loaded## Software Support Specialist Ilocations: Austin | 13640 Briarwick Dr Suite 110time type: Full... ...will clearly and accurately document your calls in our internal CRM system while following our internal guidelines.* You will...CRMMonday to FridayFlexible hoursShift work
$55k - $60k
...build our workplace culture. We foster a supportive, inclusive, and empowering environment... ...for a Receptionist and Operations Support Specialist who is interested in being part of one... ...inventory and coordinate reordering Update CRM records and workflow status as directed...CRMWork at office$30 per hour
...South Austin, TX is looking for a detail-oriented Client Billing & Support Analyst to join their team. This role plays a key part in... ...assessment Experience with client billing portals and familiarity with CRM or ERP systems is a plus BI/SAP experience (a plus, not...CRMLocal area- The Merchant Services Support Specialist provides critical operational, analytical, and customer‑facing support to the Merchant Services and... ...‑based proposals. Track sales pipeline activities, maintain CRM accuracy, and support reporting needs. Merchant Onboarding &...CRM
- ...Mission Support Representative Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of... ...handling phone, email, and chat contacts ~ Proficiency with CRM or ticketing platforms; Salesforce (SFDC) experience strongly preferred...CRMPermanent employmentTemporary workWork at officeDay shift
Saronic
Austin, TX4 days ago - ...Summary of Job A Tier I Software Support Representative's goal is to assist with customer requests for assistance in utilizing the... ...software suite. o Clearly documents customer tickets in the CRM system and follows the processes established for CRM use. • All...CRMWork at officeMonday to FridayShift work
CompuGroup Medical
Austin, TX1 day ago $17 - $19 per hour
...Join to apply for the Patient Support Agent (Full Time) role at Rugiet Company: Rugiet Health Location: Austin, TX (Remote) About Rugiet... ...Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support...CRMFull timeWork at officeRemote workMonday to FridayRugiet
Austin, TX4 days ago- ...growth through sales of their fintech products and services. The role involves managing client relationships, qualifying leads using CRM tools, and staying updated on market trends. Candidates should have over 2 years of sales experience, proficiency in CRM software like...CRMRemote workHome office
StocksToTrade Inc
Austin, TX4 days ago - ...A healthcare company is seeking a Salesforce Experience & CRM Product Owner to lead strategy and delivery of broker-facing platforms. This remote position requires over 5 years of experience in product management and strong Salesforce knowledge. Responsibilities include...CRMRemote work
Humana
Austin, TX4 days ago - ...SC, Austin, TX and San Diego are preferable. Hand-on developer with 6 – 8 years of experience with good experience in Salesforce CRM components development and Java Scripting Strong experience in SFDC Lightning development. 4-5 years of hands on experience with...CRM
Keylent Inc
Austin, TX4 days ago - ...environment and possess strong written and verbal communication skills. Responsible for design, development, and delivery of Salesforce artifacts. We're looking for team members that are eager to learn and implement new technologies and provide outstanding CRM solutions....CRM
Samprasoft
Austin, TX1 day ago $138.6k - $231.5k
...account management experience in B2B SaaS, strong communication from various stakeholders, and familiarity with CRM tools like Salesforce. A competitive salary range of $138,600 - $231,500 is offered, along with a culture supporting personal development. #J-18808-Ljbffr...CRMRemote workCensis Technologies Inc
Austin, TX12 hours ago- ...Comfort working in a dynamic, deadline-oriented environment ~ Successful background hitting targets/quota ~ Experience using CRM and lead management technology such as Salesforce.com ~ Ability to communicate effectively over the phone and in person with clients...CRM
KPI Analytics
Austin, TX12 hours ago - ...candidate will have over 5 years of sales experience, particularly in the Data Center sector, and must be able to work independently from their home office. Excellent negotiation skills and familiarity with Salesforce CRM are required to succeed in this role. #J-18808-Ljbffr...CRMRemote workWork from homeHome office
nVent
Austin, TX4 days ago - ...service contracts. Candidates should have experience with Salesforce CRM and a strong organizational skillset. The company offers a... ...salary, benefits, and opportunities for career development within a supportive culture. #J-18808-Ljbffr ASSA ABLOY Global SolutionsCRM
$120k - $125k
...decision-makers, achieving sales targets, and managing forecasts. Ideal candidates are results-driven, with strong negotiation skills and CRM experience, particularly in Salesforce. The position offers a competitive salary of $120,000 to $125,000 with potential earnings up...CRM- ...technology company is seeking a Senior Renewals and Expansion Sales Specialist in Austin, TX. This role involves managing the full renewal... ...communication and negotiation skills, and is experienced with CRM tools like Salesforce. Join this dynamic team to make a real impact...CRM
- ...troubleshooting Must have experience in IP Warming strategy and planning Must have Experience of SFMC integration with different system (CRM, SFCC etc.) Work on SQL Experience in Salesforce Data Cloud Preference will be given for candidate having relevant certificationsCRM
Kasmo Global
Austin, TX12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CRM Support Specialist. Be the first to apply!
- executive IT support specialist Austin, TX
- direct support specialist Austin, TX
- family support officer Austin, TX
- program support specialist Austin, TX
- laboratory support specialist Austin, TX
- support representative Austin, TX
- field support representative Austin, TX
- information technology support specialist Austin, TX
- support associate Austin, TX
- family support specialist Austin, TX