Administrative Manager - Security Projects Manager- Tiered Sign-On Bonus up to $5,000

About This Position Location: General Services Center Raleigh, NC 27603 What You’ll Be Doing Wake County General Services is seeking an Administrative Manager – Security Projects Manager for the Safety and Security Division. The primary responsibility of this role is to lead and coordinate multiple electronic security system projects , prepare bid documentation, and handle contract administration throughout the project and warranty period . Evaluate and offer expertise on both existing and emerging security systems, equipment, infrastructure, and networks . Monitor compliance with performance standards outlined in corporate and detention security service contracts. Oversee the Physical Security inventory storerooms and update as-built drawings for corporate and detention security systems . Key Responsibilities Assist in maintaining and upgrading physical security systems to ensure alignment with Wake County’s operational requirements. Evaluate and implement system improvements, monitor system performance, and address hardware and software issues as needed. Develop an in-depth understanding of Physical Security systems and end user protocols to provide both proactive and reactive support in a timely manner. Supervise the corporate and detention security maintenance contracts by facilitating work order creation, prioritization, and tracking; maintaining comprehensive inventory records; and managing billing and invoicing processes. Assist in planning, developing, evaluating, and implementing software and hardware upgrades for electronic security systems, including version updates. Coordinate with vendors on programming and troubleshooting during new system installations. Act as a liaison between vendors, internal departments, project teams, and end users to ensure efficient communication and timely project completion. Assist in the development and/or updating of physical security operational policies and procedures, design guidelines, security standards and standard operating procedures (SOP) to ensure they are up-to-date. Train end users on operational processes for the specific systems deployed. Oversee the inventory of physical security equipment to ensure adequate materials are available to support systems installed across County facilities. Please note: *This position is eligible for a sign on bonus up to $5,000 About About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. Required The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Five years of experience in the security industry. Five years of experience in physical security project management and design. Five years of experience with security management systems and video management systems. Experience working with AutoCAD, Bluebeam, Adobe, Maximo, and FM Systems. How Will We Know You're 'The One'? Advanced experience with security design and project management, including the principles of Crime Prevention Through Environmental Design (CPTED) and systems such as AutoCAD. Strong interpersonal skills and exceptional oral and written communication skills. Ability to interact and communicate effectively with individuals at all levels of the organization using tact and diplomacy. Excellent problem-solving, organizational, analytical, prioritization, and decision-making skills. Superior customer service skills, integrity, and a commitment to collaboration and forward-thinking efficiency. Advanced critical thinking and project management skills with the ability to multitask and prioritize competing demands. Ability to provide guidance and professional support to staff, offer regular feedback, and hold contractors accountable. Ability to exercise independent and sound judgment in performing the duties of the position. Ability to demonstrate a commitment to achieving or surpassing results against internal or external standards of excellence. Ability to demonstrate a passion for improving service delivery through continuous improvement. Knowledge of workplace safety practices and personal protective equipment (PPE) requirements in accordance with OSHA standards. About This Position Location: General Services Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Monday - Friday 8:30 am - 5:30 pm Hiring Range: 69,421.00 - 93,722.00 Market Range: 69,421.00 - 118,020.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 8/17/2026 What Makes Wake Great Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at‑large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well‑managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full‑time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best‑Performing Cities. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. #J-18808-Ljbffr Wake County