Receptionist - State Farm Agent Team Member

Job Description

Job Description

ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a team of 11. I’ve been in the insurance industry for over 18 years and eventually made the move to State Farm to continue building a career focused on helping people while developing a strong, successful team.

I attended school in Arlington and was born and raised in the area. Outside of work, I’m a busy mom of four and have been married for 11 years. I love staying active, especially when it comes to sports and spending time with family.

Our agency offers a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where people can work hard while still enjoying life outside of the office.

Our culture is energetic, hardworking, and growth-focused, with a younger team that enjoys working together and supporting one another. I’m looking for someone outgoing, motivated, and comfortable in a sales-focused role. The ideal candidate brings positive energy, enjoys connecting with people, and wants to grow within a fast-paced team environment.

If you’re looking for an opportunity to build your career alongside a driven and supportive team, this could be a great fit for you.

ROLE DESCRIPTION:
{{ account.name }} is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a {{ job.name }}.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 

RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.