Global Insights Strategic Operations Manager

About Us SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. We are seeking a proactive and detail-oriented Insights Strategic Operations Manager to lead the intake, refinement, communication, and tracking of operational improvement opportunities, rangingfrom optimizing current programs and processes to developing new rhythms that offer improvement in planning, execution and impact of the Global Insights work. The InsightsStrategic Operations Manager supports a culture of continuous improvement by ensuring consistent submission and follow-through onprojects that enhance operational efficiency, reduce spend, and drive confident growth and consumer-loved products. To do so, they will need to work closely across Insights six functions (Category & Roadmap, Foresight, Market Insights, Innovation Insights, Sensory Insights, Experience Insights),and our key cross-functional partners (Product Development,Consumer Experience,Product Integrity,Marketing, Sales and Creative)connecting the dots to ensure development of products that will drive a high rate of sale and deliver 5-star experiences. Key Responsibilities Own the planning, coordination, and tracking of high-priority Insights initiatives across all six team pillars, ensuring projects are on time, impactful, and aligned with the broader Product Excellence agenda Partner with the VP Insights and Director of Foresight & Growth to define team-wide priorities, synthesize cross-pillar findings, and shape the Insights strategic roadmap Curate and maintain regular reporting cadences - including weekly operational updates, monthly KPI tracking across all six Insights pillars, and quarterly reviews that surface breakthrough progress, emerging opportunities, and strategic wins - ensuring consistent socialization of results with senior leadership and the ELT to maintain visibility into the team's impactandmomentum Prepare weekly synthesis of critical program updates to uncover issues big and small to drive awareness of consumer pain points and cross functional hurdles to be elevated to the CGO andCPEOeach week Maintain a detailed register ofHighImpact Initiativesand Insights opportunities, track weekly progress across key workstreams, and manage intake of incoming requests - maintainingvisibility into competing priorities and ensuring critical initiatives receiveappropriate focus, follow-through, andtimelyreporting to the ELT Monitor cross-functional workstreams for signs of friction, misalignment, or stalled progress - surfacing risks and blockers to the VP with relevant context and recommended next steps to keep Insights-dependent initiatives on track Stay at the forefront of AI-powered research platforms and proactively evaluatenew solutionsfor potential integration Qualifications & Experience 6+ years of experience in strategic operations, program management, or a related role within a CPG, consumer tech, or product-led organization — with a demonstratedtrack recordof managing complex, multi-workstream programs from intake through delivery. Familiarity with consumer insights, market research, or innovation processesstronglypreferred. Exceptional organizational skills with the ability to manage multiple high-priority workstreams simultaneously in a fast-paced environment with tight deadlines - able to adapt quickly as priorities shift without losing momentum on existing commitments Comfortable operating with ambiguity and minimal direction - able to define priorities, structure approaches, and drive progress independently in a role where the scope evolves and not every path is clearly defined Strong written communication, particularly in summarizing complex issues for executive audiences. Proven ability to work with and present to VP+ level stakeholders; ability to distill complexity into clear, confident, and compelling narratives Strong cross-functional collaborator witha track recordof building trust and productive working relationships across diverse teams and seniority levels - able to navigate competing priorities diplomatically, influence without authority, and escalat with clarity and context when needed Demonstrated fluency with AI tools anda clear visionfor how AI can elevate process quality, speed, and impact - experience operationalizing AI in a research or insights context strongly preferred Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Pay Range

$121,000 - $130,000 USD

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Our Culture At SharkNinja, we don't just raise the bar - we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company - you're part of an outrageously extraordinary community. To gether, we won't just launch products - we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all #J-18808-Ljbffr Sharkninjaoperatingllc