Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k) matching

ABOUT OUR AGENCY:
Our agency officially launched on January 1, 2025, and we’re proud to have a team of four. We offer a full range of perks, including health benefits, retirement matches, a sign-on bonus, bonus opportunities throughout the year, team happy hours, coffee and snacks in the office, and regular team lunches.

I graduated from University of Illinois Springfield in 2013 and have a background in government work and marketing. I’m passionate about giving back and regularly volunteer with food shelters, participate in chamber of commerce events, and stay active in real estate networking. Outside of work, I love pickleball, basketball, tennis, traveling, and discovering great local food spots around Chicago.

We pride ourselves on a culture built around mentorship and growth. I’ve had incredible mentors in my own career, and now I’m excited to pay that forward — coaching team members, supporting their goals, and creating a place where they can truly thrive. We love team bonding events in the community and offer the resources and guidance needed for personal and professional growth.

What makes our agency unique is that we combine the excitement of a young, growing office with the knowledge and best practices I’ve learned from one of the top agents in the country. Plus, we’re local and conveniently located in Chicago, just a short walk from the Irving Park Brown Line stop. If you’re eager to learn, grow, and build something meaningful, this could be the right place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tyler Scherer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.