Dispatch Specialist

Job Description

Job Description

Dispatch Specialist
LHH Recruitment Solutions is partnering with a growing HVAC company in Tempe that is seeking a reliable and organized HVAC Dispatcher to join their team. This role is critical to daily operations, ensuring technicians are efficiently scheduled and customers receive timely, high-quality service. This role is fully onsite, Monday-Friday and compensating up to $26/hr.

Key Responsibilities:

• Coordinate and dispatch HVAC technicians for service calls, maintenance, and installations. Create work orders for install, service and maintenance requests
• Manage daily schedules and adjust in real-time based on priority and availability
• Communicate clearly with technicians, customers, and internal teams
• Monitor job progress and provide updates as needed
• Handle inbound service requests via phone and email
• Maintain accurate records of service calls, work orders, and customer information
• Ensure excellent customer service throughout the scheduling and service process

Qualifications:

• At least 2 years of dispatching experience, HVAC experience a huge plus!
• High school diploma or equivalent
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication and customer service abilities
• Proficiency with scheduling software and basic computer systems
• Ability to problem-solve and adapt quickly to changing priorities
• High attention to detail and sense of urgency

If you are interested, please apply now!

Pay Details: $24.00 to $26.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.