Office Administrator Intern

Job Description

Job Description

Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®!

We’re looking for an eager and motivated Office Administrator Intern to join our team and gain hands-on experience in a fast-paced, professional environment. This role provides exposure to day-to-day office and business operations, administrative support, and collaboration with the General Administration and HR team.

We’re looking for candidates interested in gaining professional work experience, whether through a summer internship or as a first step into office administration, business operations, or HR/People Operations.

This is a 3-month, part-time, entry-level internship role based fully on-site in Santa Clara, CA. The schedule is Monday through Thursday only, up to 25 hours per week, with occasional short-distance travel for administrative-related tasks. Local candidates are strongly preferred.

We offer a collaborative environment that supports work-life balance and provides valuable hands-on experience working alongside experienced team members. High-performing interns may be transitioned into or considered for future part-time or full-time opportunities based on performance and business needs.

Candidates must be authorized to work in the U.S.; no visa sponsorship will be offered for this position.

What We Do:

VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process.

If this sounds like the perfect role and workplace for you, we encourage you to apply for this position! VisitorsCoverage is on a mission to hire only the best, and we are committed to providing exceptional employee experiences with meaningful work and true work/life balance.

Requirements

• Provide organized, timely, and detail-oriented support for daily office administrative and clerical functions across the company
• Deliver professional, friendly, and responsive assistance to employees, clients, candidates, and visitors while maintaining a positive, can-do attitude
• Maintain organized office systems and shared spaces, including files, storage areas, kitchen facilities, conference rooms, and office boards to ensure the workplace remains clean, functional, and up to date
• Monitor and maintain office inventory by tracking stock levels, ordering supplies, organizing storage areas, rotating pantry items, and ensuring shared spaces remain clean and well stocked
• Support daily mail and package operations, including shipping coordination, deliveries, outgoing mail, and occasional administrative errands (e.g., FedEx, post office, etc.)
• Coordinate with property management and external vendors regarding maintenance requests, office repairs, and facility-related follow-ups
• Assist with planning and coordinating employee events, lunches, celebrations, and outings, including vendor coordination, scheduling, logistics, communications, and on-site support
• Support onboarding and offboarding processes by preparing equipment, coordinating system access, updating records, and assisting with employee setup and separation logistics
• Provide first-level IT and equipment support, including device setup, hardware inventory tracking, basic troubleshooting, and coordination with external IT vendors as needed
• Assist with insurance licensing administration and renewals through Sircon and NIPR by processing updates, maintaining records, and supporting process documentation efforts
• Conduct online and offline research assignments and assist with special projects as requested by HR and/or executive leadership
• Provide occasional administrative support to the CEO and leadership team, including timely follow-ups, coordination and operational assistance, as needed

• Strong organizational and multitasking skills with a willingness to learn and take initiative
• Punctual, detail-oriented, dependable, and proactive with a positive can-do attitude
• Clear written and verbal communication skills with a professional and collaborative approach
• Comfortable using computers and office technology; familiarity with Google Workspace and basic internet tools
• Basic technical aptitude with interest in learning IT and help desk support
• Tech-savvy with eagerness to learn new systems, tools, and software applications

• Some prior experience in an office, administrative, or customer-facing role preferred
• Ability to work a flexible, part-time, hourly-based schedule
• Must be able to work in-office Monday through Thursday
• Must be legally authorized to work in the U.S.
• Valid driver’s license and clean driving record
• Minimum high school diploma is required
• College coursework completed or degree in progress

Benefits

The hourly pay range for this position is $20.00 - $24.00 and is dependent on experience.