Loss Draft Mail Associate

Company Overview Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Who are we? What do we do? Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation. What’s the culture like at Proctor Loan Protector? At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment. What can I expect from working at Proctor Loan Protector? Fun work environment with a variety of work. Being part of a team. Career growth. Ability to highlight your skills. Feel valued. Great benefits, pay and culture. Summary The Loss Draft Mail Associate is responsible for duties for the Loss Draft Department including some data entry, client e‑mail and voicemail inbox maintenance. Mailing out checks daily for UPS/Priority. Essential Duties and Functions Mail checks by UPS/Priority daily. Create and pull UPS labels for mailing. Update Module Daily reporting – Check Mailing Log. Perform other clerical duties when supervisor requests. Adhere to a set schedule. Other duties as assigned. Competencies Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information. Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Safety and security—the individual observes safety and security procedures and uses equipment and materials properly. Qualifications High School Diploma/GED required Proficient with MS Office Suite Exceptional telephone demeanor Ability to maintain a high level of confidentiality 1 – 3 years’ experience in a similar position Ability to use discretion, exercise good judgment and resourcefulness. Strong organizational skills Ability to prioritize workflow and work in a fast-paced environment. Proficient in Windows based environment – specifically Word, Excel, and Access Works well in a team environment Attention to detail. Excellent verbal and written communication skills Perform various data entry functions as needed. Perform additional duties as requested by supervisors. Attendance/Quality/Production must meet or exceed PFI standards. Physical Requirements Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day Speech and hearing sufficient for in‑person and telephone communication 7-8 hours per day Vision sufficient for use of a computer monitor. Sedentary position. Ability to sit at a desk 7-8 hours per day. Workers are not substantially exposed to adverse environmental conditions. Lifting and/or carrying ( Pay Ranges Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company. EEO Statement Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities. About Our Inclusive Environment As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Teammate Benefits & Total Well-Being Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. #J-18808-Ljbffr 166 Proctor Loan Protector